Pacific Family Medical Practice – Calamvale QLD

Key responsibilities

Managing reception independently, including greeting patients and handling check-ins in a friendly manner

Answering calls and assisting with patient enquiries

Scheduling and coordinating appointments

Processing Medicare and private billing with accuracy

Managing medical records and confidential information

Performing general reception duties such as scanning, filing, and email management

Liaising professionally with referring doctors, other health professionals, and team members

Providing administrative support and assisting with ad hoc duties

Carrying out administrative tasks delegated by management

About you

1-2 years' experience as a medical receptionist or administrator (preferred)

Excellent communication skills, including a professional and personable phone manner

Ability to multitask and energetic

Knowledge of Medicare and private billing is preferred but not essential

Robust organisational skills with attention to detail

Passionate and self-motivated

Ability to work both independently and as part of a team

Neat and professional presentation

Australian work rights are required for this role

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📌 Medical Receptionist (City of Brimbank)
🏢 Pacific Family Medical Practice
📍 City of Brimbank