Job Description

As part of Minor Hotels’ continued growth in the region, NH Collection is launching in Australasia with a striking new luxury property in Sydney, bringing refined European hospitality, elevated design and world-class service to one of the region’s most dynamic cities.

Joining Minor means you become a partner in a diverse, expanding global organisation with limitless opportunities to thrive and achieve. Minor International includes three key business units: Minor Hotels, Minor Food, and Minor Lifestyle.

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 560 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

NH Collection Sydney

NH Collection Sydney is seeking an experienced and commercially minded Chief Engineer to lead the hotel's engineering and maintenance operations during pre-opening and beyond. Reporting directly to the General Manager, you will be responsible for ensuring the property is maintained to the highest standards while delivering a safe, efficient and exceptional environment for guests and team members alike.

About the Role

As Chief Engineer, you will lead all aspects of the hotel's engineering and technical operations, balancing day-to-day maintenance with long-term strategic planning. You will oversee preventative maintenance programs, capital projects, contractor management, statutory compliance and sustainability initiatives while developing a high-performing engineering team.

As part of the pre-opening team, you will be instrumental in preparing the property for launch, ensuring all facilities, systems and operational standards are in place to deliver an exceptional guest experience from day one.

Key Responsibilities

- Lead and oversee the hotel's engineering and maintenance operations.
- Ensure the reliable, safe and efficient performance of all hotel facilities and technical systems.
- Manage preventative maintenance programs, repairs, refurbishments and technical projects.
- Ensure full compliance with statutory, fire, health and safety requirements.
- Conduct regular inspections of guest rooms, public areas, back-of-house facilities and plant rooms.
- Prepare and manage engineering budgets, including payroll, operational expenditure and project costs.
- Monitor and improve energy and water consumption through sustainability initiatives.
- Manage external contractors and service providers to ensure quality, compliance and value.
- Lead, coach and develop the engineering team to create a collaborative and high-performing culture.
- Support all pre-opening engineering activities, project coordination and operational readiness planning.

Qualifications

The ideal candidate will have:

- Proven experience as a Chief Engineer, Maintenance Manager or senior engineering leader within a hotel environment.
- Experience working within premium, luxury or upper-upscale hotels.
- Strong technical knowledge across building systems, maintenance operations and asset management.
- Demonstrated experience managing compliance, safety and risk requirements.
- Strong financial acumen with experience managing budgets, contractors and capital projects.
- Formal qualifications in Mechanical Engineering, Electrical Engineering or a related technical discipline will be highly regarded.
- A hands‑on leadership style with the ability to solve problems and remain composed under pressure.
- Excellent communication, stakeholder management and team development skills.
- Experience managing refurbishments, asset improvement projects and contractor relationships.
- Previous pre‑opening experience will be highly regarded but is not essential.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work‑life balance:

- Career Growth : Learning and development programs to boost your career.
- Exclusive Hotel Deals : 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
- Global Perks : International accommodation discounts across our hotel brands.
- Retail Rewards : Cashback and discounts at 400+ top retailers in AU/NZ.
- Experiences : Discounted entertainment and activities.
- Banking and Insurance : Exclusive health insurance offers and workplace banking benefits.
- Wellness Boost : EAP and tailored wellness support

Our people drive the success of our business; we are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or Current Zealand.

Specific work or activities you will perform

Lead the engineering excellence and modernisation agenda across Risk and Finance Technology. This is a hands‑on technical leadership role responsible for partnering with Crew Technology Leads to uplift engineering capability across multiple crews, tackle complex engineering challenges, and establish strong engineering practices. The role will provide technical coaching and leadership to engineers and engineering leaders, champion DevSecOps, automation, reliability and secure engineering practices, and help teams improve the quality, maintainability and resilience of their technology assets. Working across both Risk and Finance domains, the role will drive consistency in engineering standards while supporting crews to deliver secure, scalable and well‑engineered technology outcomes.

Business outcome this work enables

Accelerates the modernisation of Risk and Finance technology platforms through improved engineering practices, increased automation, and the reduction of technical debt. Uplifts engineering quality, resilience, security and delivery predictability across multiple crews, enabling faster and more reliable delivery of business outcomes. The role also improves the accessibility, usability and trustworthiness of data to support analytics, regulatory, operational and AI‑enabled use cases, while strengthening alignment between Risk and Finance technology priorities and the enterprise data strategy.

Role Overview

We are seeking a Chief Engineer to lead engineering excellence and uplift engineering capability across the Risk and Finance Technology portfolio. This role requires a highly credible, hands‑on engineering leader who can work directly with engineers and technical leaders to solve complex problems, improve engineering practices, and drive high‑quality technology outcomes.

The role will partner closely with Crew Technology Leads across Risk and Finance Technology, supporting a portfolio of internally built and vendor‑supported platforms. Working across multiple crews, the Chief Engineer will provide technical coaching and leadership, champion modern engineering practices, and help teams improve software quality, resilience, automation and operational excellence.



The role will also work closely with senior leaders and central teams within the Chief Data Office to ensure engineering and data priorities are aligned and support the organisation's strategic objectives.

As part of this role, you will

Partner with Crew Technology Leads across Risk and Finance Technology to solve complex engineering challenges and accelerate modernisation outcomes.

Provide hands‑on technical leadership and coaching to engineers, Principal Engineers and engineering leaders across multiple crews.

Establish and uplift engineering standards, practices and ways of working to improve quality, maintainability and delivery outcomes.

Lead the reduction of technical debt and support the modernisation of legacy platforms and applications.

Drive engineering excellence across software development, platform engineering, testing, automation, observability and operational resilience.

Champion DevSecOps, CI/CD, infrastructure automation and contemporary engineering practices.

Guide teams through complex technical decisions and implementation challenges across applications, integration and data platforms.

Drive the responsible adoption of AI‑assisted engineering, developer productivity tooling and process automation.

Partner with the Chief Data Office and data platform teams to improve data accessibility, usability and readiness for analytics and AI use cases.

Build engineering capability through mentoring, coaching and the development of engineering communities of practice.

Translate complex technical issues into clear risks, trade‑offs, decisions and outcomes for senior stakeholders.

Foster a strong engineering culture focused on quality, simplification, ownership, continuous improvement and operational excellence.

We’re interested in hearing from people who have

Experience in large‑scale enterprise environments, with a strong track record of building internally developed applications.

Have experience working with modern software delivery practices, secure design, CI/CD and engineering quality at scale.

Are comfortable influencing senior stakeholders, making pragmatic trade‑offs and communicating technical decisions clearly.

Are curious about the role of AI, GenAI and Agentic platforms in improving colleague and customer experiences.

The technical depth to work directly with engineers, challenge designs, break down problems and guide implementation.

Experience operating in complex or regulated environments and balancing modernisation with risk, control and operational requirements.

Knowledge of vendor application ecosystems and automation of the engineering components surrounding those platforms.

Experience influencing enterprise data strategy from the perspective of business and technology consumers.

Experience in Risk, Finance, banking or financial services technology.

Experience leading engineering transformation across multiple teams or crews.

Success in this role looks like

Risk applications are progressively modernised from legacy, on‑premises technology to secure, resilient and scalable cloud platforms.

Engineering teams receive clear, practical technical direction and are better able to break down and solve complex problems.

Full stack engineering standards and delivery practices are consistently adopted across the domain.

AI‑assisted engineering is applied through repeatable playbooks across the software development lifecycle.

Risk and Finance priorities are clearly represented in the Chief Data Office and enterprise data roadmap.

Data is increasingly accessible and ready to support AI‑enabled opportunities.

Senior stakeholders have confidence in the role’s technical judgement, communication and delivery leadership.

Additional Requirements

Enterprise AI Architecture & Strategy

Microsoft AI/Cloud Ecosystem (Azure AI Studio, Azure ML, Cognitive Services)

MLOps & Scalable AI Deployment

Data Engineering & Model Lifecycle Management

Banking Domain Expertise (Risk, Fraud, AML, Compliance)

Leadership & Stakeholder Management

Agile & DevOps Practices

Strong communication and executive presence

At Pet Circle, we believe pets deserve the very best, and the people who love them deserve a better way to care for them. Since 2011, we've grown from that single idea into Australia's biggest online pet retailer, with around 700 Pet Circlers across Australia, New Zealand and the Philippines, reshaping how pet parents discover, choose and receive what their pets need.

Pet care is a $15 billion industry in Australia, and as pet ownership continues to grow, so do the expectations of modern pet parents. They want expert advice, personalised experiences, convenience and reliability, all delivered seamlessly. That's where we come in. We're building the future of pet care through technology, innovation and a deep understanding of what pets and their people need. It's a big opportunity, and we're only just scratching the surface.

The role

Reporting to the Director of Technology, you’ll lead Software Engineering across Pet Circle, from the web and mobile experiences used by hundreds of thousands of pet parents to the integrations, supply chain and fulfilment systems behind them.

This is a scale‑up leadership role focused on bringing greater structure, technical discipline and predictability to a fast‑growing engineering organisation, without losing the pace, adaptability and builder mindset that got us here.

You’ll set technical and architectural direction, lead and develop a distributed engineering team, and partner closely with Product, UX and the wider business to turn commercial priorities into technical outcomes.

As part of Pet Circle’s Senior Leadership Group, you’ll also work alongside leaders across the business to shape strategy, influence key commercial decisions and help deliver company‑wide priorities.

What you’ll be working on

Bring structure to a fast‑growing engineering team, introducing the right level of process to improve delivery, quality and reliability without unnecessary bureaucracy, and bringing the team with you through change.

Set technical and architectural direction across web, mobile, integrations, supply chain and fulfilment, balancing long‑term platform health with near‑term commercial priorities.

Own platform performance, scalability, security and technical debt, with rigorous approaches to testing, observability, incident response and engineering quality.

Lead, stabilise and grow a distributed engineering team across Australia, New Zealand and the Philippines, building a culture of high performance, collaboration and psychological safety while coaching and retaining great people.

Make engineering performance measurable, defining meaningful measures for throughput, quality and reliability and using them to continuously improve how the team operates.

Stay close to the customer and commercial outcomes, partnering closely with Product, UX and business stakeholders, while treating engineering investment, platform costs and customer‑impacting failures with commercial discipline.

Our Stack

We’re predominantly TypeScript and serverless on Google Cloud,



using Cloud Functions and Cloud Run, with a legacy Java estate on VMs that we’re deliberately reducing over time. Our infrastructure is managed as code and our CI/CD capability is strong for a team of our size.

You don’t need to have worked with this exact stack. We’re looking for someone who can recognise what’s working, know what to protect and have a clear view on what should evolve next.

What we're looking for

You’ve led and grown engineering teams of 10+ people, including distributed or remote teams, and know how to stabilise teams, navigate conflict and retain strong people.

You’ve delivered high‑performance, high‑traffic consumer web and mobile products and owned platform performance, scalability and security at scale.

You’ve worked in both high‑growth or startup environments and more mature organisations, so you know when to introduce structure and when to preserve speed.

You bring current, hands‑on technical depth across backend, web, mobile, CI/CD and cloud architecture, ideally across AWS or Google Cloud.

You’re still a builder at heart, with current hands‑on technical curiosity demonstrated through prototypes, side projects or experimentation with new technologies. You’re already using AI and are pragmatic about where it adds genuine value.

You bring strong commercial judgement, with experience managing engineering budgets or platform costs and balancing technical investment against business value.

You’re an influential cross‑functional partner who can bring people through change, communicate the "why" clearly and keep engineering connected to the experience of real customers.

Where you'll work

This is a Sydney‑based role, working across our Wynyard head office and Eastern Creek distribution centre, which are pet‑friendly, of course! Our teams collaborate best and are most effective when together in the office but we work flexibly based on team needs.

A few good things

Heaps of development opportunities - lunch & learns, secondments & unlimited learning courses via Go1

Flexible working environment

Up to 50% employee discount

Pawrental leave and wellbeing leave

Volunteer days for the causes you care about

Fitness corporate partnership

Why you'll want in

Looking after pets, and the pet parents who love them, is what gets us out of bed. That energy carries into how we work, and into what your days here would feel like.

You’ll own your patch and have the room to act on it. We move fast and decide fast, and we'd rather test an idea and learn from it than sit on it. You'll have rich, real‑time data at your fingertips to back your thinking, and the freedom to chase an opportunity the moment you spot one. The best idea wins, wherever it comes from.

What holds it together is what we stand for

We're better together

We operate with humble hearts and hungry minds

Pets matter, so pets and pet parents always have a seat at our table

We're instinctively curious. Always

Everyone (& their pets) Welcome

We're better when we don't all think the same. Different backgrounds, perspectives and experiences make our work sharper and our days more interesting, so whoever you are, if this role excites you we'd love to hear from you, even if you don't tick every box. And if you need anything adjusted in the process to do your best, just say the word, we're happy to help.

Head of Engineering - Customer & Digital

- Shape the digital and AI technology strategy for Australia’s leading online share‑trading platform.
- Lead exceptional engineering teams delivering secure, resilient and customer‑focused experiences at scale.
- Build the future of investing through modern cloud technology, engineering excellence and innovation.

What you'll own
- Define and execute the engineering strategy and roadmap for customer and digital experiences.
- Partner with product leaders to translate customer needs and business priorities into scalable technology outcomes.
- Lead the delivery of secure, resilient and high‑quality digital and AI capabilities.
- Grow diverse, high‑performing engineering teams across multiple locations.
- Strengthen contemporary engineering, cloud, DevSecOps and continuous delivery practices.
- Own the performance, availability and total cost of ownership of the portfolio’s technology assets.
- Align architecture and delivery decisions with enterprise technology strategy and engineering guardrails.
- Foster a culture of innovation, accountability, learning and continuous improvement.

We’re interested in hearing from people who

Bring substantial experience leading complex digital engineering portfolios and building technology capabilities that deliver meaningful customer and business outcomes. You’ll be an inclusive and credible leader who can set direction, navigate competing priorities and bring product, engineering and business stakeholders together.

- Proven experience shaping and delivering digital, engineering and AI technology strategies.
- Strong people leadership capability, with experience developing leaders and multidisciplinary engineering teams.
- Demonstrated ability to influence senior stakeholders and align teams around a shared product and technology vision.
- Deep knowledge of modern software engineering, architecture and microservices.
- Experience leading cloud‑based technology teams, ideally with exposure to AWS.
- Strong understanding of CI/CD, DevSecOps, release management and reliable technology operations.
- A data‑informed approach to prioritisation, investment decisions and continuous improvement.
- Experience in investment, securities or digital financial services would be highly regarded.

Working with us

At CommBank, we're committed to creating an accessible, inclusive and respectful workplace. If you require support or adjustments, please let us know. We welcome applications from people of all backgrounds and we're particularly committed to making a positive difference for Aboriginal and/or Torres Strait Islander Peoples. For support please contact .

Director, Engineering – Merchant & Payments

- Deep experience leading large scale engineering organisations across payments, merchant platforms or digital commerce, with expertise in modern payments architecture.
- Shape the future of payments and AI powered commerce, leading the technology strategy behind one of Zip's most critical platforms.
- Hybrid working with team connection days in our Sydney or Melbourne offices

What you'll own
- Define and execute the engineering strategy and roadmap for customer and digital experiences.
- Partner with product leaders to translate customer needs and business priorities into scalable technology outcomes.
- Lead the delivery of secure, resilient and high‑quality digital and AI capabilities.

What you're looking for (from the above)
- Extensive leadership experience building and scaling engineering organisations within fintech, payments, digital commerce or marketplace businesses.
- Deep expertise across modern payments architecture, including payment orchestration, tokenisation, acquiring, fraud, trust, clearing and settlement.
- Experience defining technology strategy that balances long‑term platform evolution with commercial outcomes.
- Robust knowledge of cloud native architectures and distributed systems, with experience guiding engineering organisations at enterprise scale.
- Experience applying AI to improve customer experiences, merchant capabilities or engineering productivity.

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📌 Chief Engineer (Sydney)
🏢 Oaks Hotels & Resorts
📍 Sydney