About the business
Spencer Health is a national health organisation focusing on the assessment and treatment of children, adolescents, families and adults. We have a special interest in Neurodivergent presentations supporting children and adults presenting with ADHD and Autism in a neuroaffirming way.
Our team provides services to Hornsby, Gladesville, Mosman and surrounding suburbs of the North Shore, Northern Beaches, and Melbourne CBD. Spencer Health's team is made up of clinical psychologists and registrars, registered psychologists, provisional psychologists, paediatricians, speech pathologist, art therapists and an amazing administration team. Our Organisation is well known as a “Centre Of Excellence” and is proud to be an employer of choice.
About the Role
We are seeking a highly motivated and autonomous Administration Assistant to join our Mosman team full-time. This is an exciting and varied role that includes front-of-house reception duties and general admin support for our clinicians.
You will be primarily based in Mosman but must be versatile and willing to provide coverage at our other locations (e.g., Hornsby) in the event of annual or sick leave.
This role suits someone who is friendly, adaptable, detail-oriented, and thrives in a dynamic and collaborative healthcare setting.
Key Responsibilities
- Front desk reception: welcoming clients, managing phone and email enquiries
- Scheduling appointments and managing clinician diaries
- Providing administrative support to psychologists, paediatricians, and art therapists
- Processing payments, Medicare claiming, and invoicing
- Liaising with families and referrers in a professional and compassionate manner
- Maintaining accurate records and ensuring confidentiality
- Supporting smooth daily operations across sites when required
What We’re Looking For
Essential Criteria
- Previous experience in administration and reception, ideally in a healthcare or allied health setting
- Exceptional organisational skills and attention to detail
- Strong interpersonal and communication skills
- Ability to work independently and manage competing priorities
- Experience and Confidence using Microsoft Office and clinical software system Halaxy or similar
- A warm and professional manner when liaising with families and children
Desirable Criteria
- Understanding of neurodivergence and/or experience working in a child or mental health setting
- Familiarity with Medicare billing and NDIS processes
- Experience supporting allied health or medical professionals
Why Join Us?
- A welcoming, supportive, and purpose-driven team
- An opportunity to be part of a growing and values-aligned organisation
- A varied and rewarding role supporting meaningful work
- Autonomy in your day-to-day responsibilities
How to Apply Please email the following to
[email protected]
- A cover letter addressing the essential and desirable criteria
- Your current CV
Applications without a cover letter addressing the selection criteria will not be considered. If you would like more information in relation to the role, please do not hesitate to call on [1300 779 243](tel:1300 779 243) and speak with our administration team manager, Anne Taylor. For more information about our Centre please head to our website www.spencerhealth.com.au
📌 Administration Support Officer (Mosman)
🏢 Spencer Health
📍 Mosman