About Us

Unity Housing Company Ltd (Unity) is one of the largest and most innovative not-for-profit providers of affordable and social housing in South Australia. Our primary aim is to provide affordable, safe, and secure housing for people, whilst supporting independence and connection to their communities.

Why work with Unity?

At Unity, our people are at the core of everything we do. Benefits of working with Unity include five-weeks' annual leave per annum, leave loading, salary packaging arrangements, flexible working arrangements, a wellbeing program, access to the organisation Employee Assistance Program and so much more!

About the Role

We are currently seeking an experienced Boarding House Coordinator to join our Boarding House team on a permanent full-time basis. This rewarding role offers the chance to lead a unique housing program operating across four Boarding House sites in the CBD, including one staffed site operating 24 hours a day, 7 days a week, and three unstaffed sites. Working with a diverse tenant group who may be vulnerable, at risk of homelessness, or seeking stable and affordable accommodation, you will play a pivotal role in creating safe, well-managed housing environments and achieving positive tenancy outcomes.

Key responsibilities include

- Lead the day-to-day operations of Unity Housing's Boarding House Program, ensuring safe, compliant and high-quality services
- Supervise, coach and support staff, fostering a high-performing and accountable team culture
- Coordinate a 24/7 staffing model, ensuring appropriate coverage and continuity of service.
- Manage tenancy and occupancy outcomes, including allocations, sustainment strategies and complex tenancy matters.
- Oversee site operations, maintenance, safety and compliance requirements across the Boarding House portfolio.
- Build and maintain positive relationships with tenants, support providers and key community stakeholders.
- Drive continuous improvement, risk management and operational performance to achieve positive tenant outcomes.

Special Conditions

- This is an on-site position based at our Boarding House, with working from home options not available
- While the role is primarily Monday to Friday,



flexibility is required to support the operational needs of a 24/7 site, including availability outside standard working hours
- Participation in an on-call roster is required, including responding to escalated or urgent matters as needed

About You You are an experienced and people-focused leader with a background in social housing, tenancy management, property services or a related sector. You have the ability to balance operational responsibilities with strong people leadership, creating a positive team culture while ensuring services are delivered safely, compliantly and to a high standard.

You are a strong communicator with excellent time management skills, a keen eye for detail and a flexible, solutions-focused approach. You think on your feet, exercise sound judgement and work effectively with a high degree of autonomy. Comfortable operating in a dynamic environment, you can adapt quickly to changing priorities and confidently navigate complex tenancy, operational and workforce challenges.

Most importantly, you are an approachable and resilient leader who builds strong relationships, works collaboratively with others and is committed to achieving positive outcomes for tenants, stakeholders and your team. You are passionate about delivering quality services that support people to sustain their housing and thrive within their community.

How to Apply

Has the above caught your interest? Hit the ‘apply’ button now, and include your CV and cover letter addressing the following selection criteria:

1. Leadership and Team Management: Demonstrated experience leading, coaching and developing teams in a housing, community services, property management or related environment, with the ability to foster accountability, professionalism and a positive workplace culture.
2.



Tenancy Management and Legislative Compliance: Strong knowledge of tenancy management practices and relevant legislation, including experience managing complex tenancy matters, complaints, disputes, tenancy breaches, SACAT proceedings and tenancy sustainment strategies within a compliance-focused environment.
3. Operational and Site Coordination: Proven ability to manage complex operational environments, including staffing rosters, site operations, risk management, maintenance coordination, occupancy management and service delivery performance.
4. Stakeholder Engagement and Relationship Building: Exceptional interpersonal and communication skills with a demonstrated ability to build productive relationships with tenants, support agencies, contractors, community organisations and internal stakeholders.
5. Planning, Problem Solving and Decision Making: Highly developed organisational and analytical skills, with the ability to assess risks, resolve complex issues, make sound decisions and manage competing priorities in a fast-paced 24/7 service environment.
6. 24/7 Service Leadership and Availability: Capacity to effectively coordinate and support a 24/7 service environment, including participation in an on-call roster, responding to escalated incidents, and maintaining the flexibility and availability required to ensure continuous service delivery

A copy of the position description can be found at https://unityhousing.org.au/available-positions/boarding-house-coordinator/. Enquiries about this role can be directed to Jo Maloney on [0409 906 662](tel:0409 906 662) or [email protected]. Please note that Unity will not be accepting recruitment agency submissions for this position. Unity Housing is an equal opportunity employer committed to building a diverse workforce. We strongly encourage Aboriginal and/or Torres Strait Islander peoples to apply. We are dedicated to making our recruitment process accessible and can provide reasonable adjustments as needed. If you require any support or adjustments to participate in the process, please let us know.

Applications close: Monday 2 November 2026 9:00am

📌 Boarding House Coordinator (Adelaide)
🏢 Unity Housing
📍 Adelaide