Are you a highly organised, detail focused administrator who enjoys keeping systems, records and processes running smoothly?

Coast + Country Community Services (CCCS) is looking for an organised and capable Business Support Officer to join our Business Administration Systems and Projects team in Bega.

This role is central to strengthening consistency, organisation and accountability across CCCS’ business operations. You will provide accurate administrative, systems, reporting and compliance support that enables employees, volunteers and leaders to deliver safe, consistent and person-centred services.

About Coast + Country Community Services

CCCS serves to enable people to connect with and participate in their community, and beyond, building capacity that promotes independence and quality of life. Through our work we can “bridge the gaps” and overcome disadvantage.

At CCCS, the delivery of safe, person-centred care is a core expectation embedded across every role, every interaction and every decision. We operate on the principle that quality and safety are collective responsibilities, with every employee accountable for upholding the standards that underpin trusted, effective care.

About the Role

As a Business Support Officer, you will provide practical business, administrative and operational support across CCCS teams, systems and service functions. You will support the smooth running of internal processes by maintaining accurate records, preparing documents and reports, supporting compliance activities, coordinating information and assisting with system use.

As CCCS continues to grow and modernise, this role will play an important part in improving internal coordination, data quality, compliance support and operational efficiency.

Key responsibilities may include

Providing business and administrative support across CCCS operational, corporate and service functions

Preparing, maintaining and updating business documents, registers, correspondence, templates and operational records

Maintaining accurate data across business, HR, finance, client management, compliance and reporting systems

Supporting data entry,



data checks, record maintenance and routine reporting

Assisting with reports, registers, trackers and documentation for internal reporting, audits and compliance activities

Tracking compliance-related tasks, deadlines, approvals and evidence in line with CCCS requirements

Preparing meeting materials, agendas, minutes, action registers and follow-up communications

Supporting process improvement and the implementation of new systems, processes and ways of working

What We’re Looking For

We are looking for someone who:

Is highly organised and has strong attention to detail

Communicates professionally with employees, leaders, volunteers, clients, suppliers and external stakeholders

Handles confidential and sensitive information with care, discretion and professionalism

Is confident using Microsoft Office, business systems, databases, registers and digital tools

Identifies data errors, system issues and process gaps, and escalates them to the relevant leader

Works flexibly and responsively, both independently and as part of a team

Brings a practical, solutions-focused approach to business support

Essential Requirements

Previous experience in business administration, operations support, corporate services, compliance administration, community services administration or a similar role.

Strong computer literacy, including Microsoft Office and experience using business systems, databases, registers or digital tools.

Experience maintaining records, preparing reports, tracking actions and handling confidential information.

Strong organisation, attention to detail, written communication and stakeholder service skills.

Ability to work flexibly, responsively and professionally, both independently and as part of a team.





Current National Police Check.

Working with Children Check (where applicable).

NDIS Worker Screening Clearance (or willingness to obtain).

Valid driver’s licence.

Current immunisation requirements.

Right to work in Australia.

Desirable Experience

Certificate III or IV in Business Administration, Community Services, Compliance, Finance Administration, Human Resources or a related field.

Understanding of compliance, quality, privacy, document control and administrative governance requirements.

Understanding of the community services, aged care, disability, transport or not-for-profit workplace.

Why Join CCCS?

Play a central role in strengthening consistency, organisation and accountability across CCCS’ business operations.

Be part of an organisation that is growing and modernising its systems, processes, service pathways and operating model.

Contribute to process improvement and the implementation of new systems and ways of working.

Work in an organisation committed to safe, person-centred care.

Our Values

All CCCS team members are expected to uphold our values:

Care: We aim to serve with compassion and be a service you can count on to “go the extra mile”.

Inclusion: We know that everyone is unique and we strive to personalise our services to best meet individual needs and experience.

Respect: We listen and seek to respond to needs with respect.

Reliability: We endeavour to be reliable and do what we say we will do.

Quality: Our priority is to provide quality and interaction through consultation and continual improvement.

Integrity: Acting with integrity and being trusted by the community we serve is one of our fundamental objectives.

How to Apply To apply, please submit:

A short expression of interest outlining why you are interested in the role.

A brief summary of your relevant skills and experience.

Any experience you have supporting clients, volunteers, families, referrers or community members.

Applications close: 30 days from Advert For a confidential discussion, please email [email protected]

📌 Business Support Officer (Bega)
🏢 Coast and Country Community Services
📍 Bega