About the role

This key role acts as the face of the building, delivering exceptional customer service to high-profile commercial tenants and visitors. As part of the core team, you will also deputise for the Building Manager during periods of leave or off-site absence, overseeing day-to-day building facilities, contractor access, and operational continuity.

Key responsibilities

- Manage front-of-house service desk operations, tenant enquiries, and visitor welcomes.
- Issue access passes, maintain swipe card registers, and manage key issuance.
- Coordinate package deliveries, tenant services, and facility usage (including the Skydeck).
- Oversee visiting trades, verify work permits/SWMS, and enforce building safety regulations.
- Publish tenant communications and building event updates.
- Step up to deputise for the Building Manager during leave periods, handling day-to-day facilities operational enquiries.
- Perform local errands, supply collections, and drop-offs for tenant and building operational needs.

About you

- Proven customer service, corporate reception, or property/building administration experience.
- Demonstrated capacity to step up, make sound decisions, and handle operational escalations.
- Strong communication skills and intermediate-to-advanced MS Office proficiency.
- Experience with electronic access control systems (e.g., Forcefield/Titan)



and CCTV is highly regarded.
- First Aid qualification and Emergency Warden experience (or willingness to obtain).
- Must possess a valid Australian Driver's License (for local errands and pickups).
- Must hold valid, unrestricted work rights in Australia.
- Proven customer service, corporate reception, or property/building administration experience.
- Demonstrated capacity to step up, make sound decisions, and handle operational escalations.
- Solid communication skills and intermediate-to-advanced MS Office proficiency.
- Experience with electronic access control systems (e.g., Forcefield/Titan) and CCTV is highly regarded.
- First Aid qualification and Emergency Warden experience (or willingness to obtain).
- Must possess a valid Australian Driver’s License (for local errands and pickups).
- Must hold valid, unrestricted work rights in Australia.

About us Aurora on Pirie is Adelaide's premier commercial business hub. Our building houses 191 business suites with approximately 800 occupants at work. Situated in the heart of the Adelaide CBD.

How to Apply:Please submit your CV along with a concise cover letter outlining your relevant experience to:

Building Manager | Aurora on PirieEmail: [email protected] close: 6th November 2026

📌 Concierge / Service Desk Representative (Adelaide)
🏢 CCMC25624
📍 Adelaide