The Royal Melbourne Hospital – Parkville VIC

Join the Royal Melbourne Hospital's Neurology Department, one of Australia's busiest clinical units, providing a comprehensive range of inpatient, outpatient and ambulatory care services, alongside clinical trials and research.

As part of the team, you will provide reception and administrative support to Neurology outpatient clinics, welcoming patients, managing bookings and enquiries, and liaising with medical and nursing staff to support the smooth running of daily clinic operations. This is an chance to contribute to a specialist service caring for people with a wide range of neurological conditions.

Key Accountabilities

- Provide a welcoming and courteous reception service for patients attending Neurology outpatient clinics.
- Manage patient bookings, answer incoming calls and respond to patient enquiries.
- Liaise with consultants, fellows, junior doctors and nursing staff to support the smooth running of outpatient clinics.
- Perform a range of reception and administrative duties to support the daily operations of the Neurology department.

About you

- Excellent oral and written interpersonal and communication skills
- Experience and knowledge of medical reception
- A patient focussed approach to service provision
- Ability to work well in a team environment, in addition to working autonomously
- Maintain absolute confidentiality with patient and departmental matters

Benefits of Working at RMH

- Meaningful Work
Make a real difference in the lives of patients, families and our community.
- Career Growth
Access learning, development, and diverse career opportunities.
- Supportive Culture & Belonging




Join in a diverse and values-led organisation built on kindness, collaboration and inclusion.
- Innovation
Help shape the future of healthcare through research, technology and new models of care.
- World-Class Excellence
Work alongside leading healthcare professionals at one of Australia's premier public hospitals, within the Parkville Precinct—one of the world's leading biomedical and research precincts.
- Enjoy great employee benefits
Salary packaging of up to $12,000 tax free and generous leave entitlements, including additional annual leave and a monthly accrued day off for eligible full time staff (role/EBA dependent).
- Work in the Parkville Precinct
Work in the Parkville precinct with excellent public transport, onsite parking options and access to staff health services.

All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.

The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.

As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.

#J-18808-Ljbffr

📌 Neurology Clinic Coordinator (Melbourne)
🏢 The Royal Melbourne Hospital
📍 Melbourne