Kinetic IT is seeking an experienced Practice Lead to shape and lead the Service Level Management and Monitoring & Reporting practice within a complex SIAM workplace. You’ll guide a capable team, delivering high-quality outcomes and practical direction.
You’ll engage with customers and multiple providers to ensure reporting and analytics remain fit for purpose, while coaching the team and advancing capability across the practice.
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📌 SIAM Practice Lead — Service Level & Monitoring Leader (Hybrid) (Melbourne)
🏢 Kinetic IT
📍 Melbourne
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