Mark Nixon Automotive is a family-owned automotive workshop specialising in the servicing, maintenance and repair of Land Rover, Range Rover and Jaguar vehicles.

Are you an experienced Administrator / Service Advisor who enjoys customer service, variety and being part of a busy team? Join us in a hands-on role where you’ll be the key link between our customers and workshop team, coordinating bookings, keeping customers informed and helping keep our day-to-day operations running smoothly.

- Enjoy greater work-life balance with a 9-day fortnight (currently trailing)
- Above-award wages on offer
- Join a supportive, close-knit automotive team

Mark Nixon Automotive is a family-owned automotive workshop specialising in the servicing, maintenance and repair of Land Rover, Range Rover and Jaguar vehicles.

Are you an experienced Administrator / Service Advisor who enjoys customer service, variety and being part of a busy team? Join us in a hands-on role where you’ll be the key link between our customers and workshop team, coordinating bookings, keeping customers informed and helping keep our day-to-day operations running smoothly.

- Enjoy greater work-life balance with a 9-day fortnight (currently trailing)
- Above-award wages on offer
- Join a supportive, close-knit automotive team

What you'll do

- Welcome customers, respond to enquiries and coordinate workshop bookings.
- Manage day-to-day administration, including data entry, invoicing and payments.
- Prepare customer quotes and provide updates on vehicle progress.




- Coordinate parts ordering and assist with warranty claims.
- Liaise with technicians to coordinate workflow and keep jobs progressing efficiently.
- Advise customers on recommended servicing and repairs.
- Maintain accurate parts, stock and workshop system records.
- Follow up with customers and contribute to a consistently high standard of service.

What you'll bring

We're looking for someone who is professional, approachable and enjoys working in a busy customer service environment.

You will ideally bring:

- Previous experience in administration, customer service or a Service Advisor role.
- Automotive industry experience will be highly regarded but not essential.
- Solid communication and customer service skills.
- Excellent organisational skills and attention to detail.
- The ability to manage competing priorities and work efficiently in a busy environment.
- A positive, reliable and team-focused approach.

Why join Mark Nixon Automotive?

We offer:

- Above-award wages.
- Ongoing training and professional development.
- A supportive team environment.
- A varied and rewarding role with plenty of customer and workshop interaction.
- A 9-day fortnight currently being trialled, supporting greater work-life balance.

Working hours

Monday to Thursday: 7:30 am - 4:30 pm

Friday: 7:30 am - 4:00 pm (currently every second Friday off)

Our workshop is currently trialling a 9-day fortnight.

Applications close Friday, 30th October.

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📌 Administration / Service Advisor (Townsville City)
🏢 Mark Nixon Automotive
📍 Townsville City