Inner West Council is seeking a Team Leader – Customer Operations to lead the delivery of outstanding customer experiences across channels and oversee daily operations. You will coach and develop a customer-focused team, ensuring seamless service while driving ongoing improvements.
The role requires experience supervising customer experience teams, strong stakeholder engagement, and the ability to manage competing priorities in a fast-paced workplace. Hybrid work options may apply.
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📌 Customer Operations Team Lead — Hybrid & Impactful (Sydney)
🏢 Inner West Council
📍 Sydney
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