Location: Clayton, VIC | Type: Full-time, 100% On-site

Branch Manager – Health Insurance

Location: Clayton, VIC | Type: Full-time, 100% On-site

Salary: $100,000 – $105,000 + Super + Incentives

About Our Client

We have partnered with a leading Australian health fund to recruit an exceptional Branch Manager for their busy Clayton location. Known for their commitment to member-first service, our client offers a collaborative, high-performing environment focused on community, growth, and team development.

The Opportunity

In this dynamic, 100% office-based leadership role, you will take full ownership of branch operations, drive local market growth, and lead a high-touch customer service team.

Key responsibilities include:

- Team Leadership: Coach, mentor, and motivate branch staff to achieve peak performance, individual development goals, and high engagement.
- Business Growth: Execute local area marketing, corporate partner activities, and member acquisition strategies across Health, Life, and Overseas Visitor Health Cover (OVHC).
- Member Excellence: Oversee daily branch operations,



ensuring first-point resolution for enquiries and delivering exceptional member experiences.
- Operational Management: Manage branch resourcing, budget parameters, risk compliance, and Fund operational standards.

What We Are Looking For

- Proven Leadership: Robust track record in leading, coaching, and developing teams in a retail, financial services, or health setting.
- Sales & Service Drive: Demonstrated success in meeting KPI targets and delivering outstanding customer satisfaction.
- Operational Capabilities: Sound judgment under pressure, strong organizational skills, and proficiency in MS Office suite.
- Location: Commutable to Clayton, VIC for full-time, on-site duties.

What’s in It for You?

- Competitive Package: Base salary of $100,000 – $105,000 + Super
- Career Development: Ongoing leadership training and clear progression pathways
- Culture: A supportive, purpose-driven workplace where achievements are genuinely recognized

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📌 branch manager - health insurance (Melbourne)
🏢 Hr Partners
📍 Melbourne