About the role

This is a hands-on role combining residential installations with compliance management, quality assurance, and the investigation and resolution of installation issues and customer complaints. You will deliver quality installations, identify and rectify technical issues, and ensure work meets applicable Australian standards and regulatory requirements.

Key responsibilities

- Install and replace residential hot water systems, electric heat pump water heaters, and associated plumbing components
- Carry out plumbing works associated with replacing existing gas hot water systems with electric heat pump systems
- Install residential air conditioning systems, including multi-split systems, where appropriately licensed and qualified
- Complete associated plumbing, drainage, pipework, and other installation tasks within your authorised scope
- Conduct site inspections and assess installation requirements to ensure work is completed safely and efficiently
- Test completed installations and verify that systems are operating correctly
- Coordinate with electricians, refrigeration technicians, and other trades to ensure projects are completed on schedule
- Ensure plumbing installations comply with applicable Australian plumbing standards, VBA requirements, and relevant regulations
- Review completed installations to identify defects, non-compliant work, and potential safety concerns
- Prepare, review, and maintain required compliance certificates, job reports, photographs, and installation documentation





About you

- A valid and current Victorian plumbing licence appropriate to the plumbing work being performed
- Relevant qualifications and authorisations for water supply and gas-fitting work, where required
- Proven experience in residential hot water and heat pump installations
- Solid knowledge of applicable Australian plumbing standards, VBA requirements, and compliance documentation
- Experience diagnosing technical faults, investigating customer complaints, and managing rectification works
- Excellent problem-solving, organisational, and time-management skills
- Strong written and verbal communication skills
- Ability to work independently and coordinate effectively with other trades
- A valid Australian driver's licence

About us OPT Energy is a growing company operating under the Victorian Energy Upgrades (VEU) program. We specialise in replacing traditional gas hot water systems with energy-efficient electric heat pump systems, helping households reduce energy costs and carbon emissions.

Benefits

- Competitive salary of $150,000 per annum
- Full-time, ongoing employment
- A varied role covering hot water, heat pump, and air conditioning installations
- Opportunities to take ownership of installation quality, compliance, and technical rectification
- A supportive team environment with operational coordination
- Career development opportunities in the growing hot water, HVAC, and renewable energy sectors

📌 Full-Time Plumber – Hot Water, Air Conditioning & Compliance Management (Melbourne)
🏢 OPT ENERGY
📍 Melbourne