Gardening & Property Support Team Member

About the Role

We are looking for an experienced, reliable and compassionate Gardening and Property Support Team Member to join our team.

The role involves gardening, lawn mowing, grounds maintenance, general property support and occasional decluttering across Melbourne’s western, north-western and south-western suburbs.

Many of our clients are older or vulnerable people receiving support in their own homes. While this is not a personal-care position, patience, empathy, respect and understanding are essential.

This job is about more than mowing a lawn and leaving. We need someone who cares about the client, respects their home and dignity, listens to their concerns and takes pride in completing the service properly.

You must be able to think on your feet, use common sense and respond calmly when circumstances change, while following company procedures and knowing when to contact your Team Leader.

This is a hands-on, physically demanding role involving outdoor work in different weather conditions.

Duties and Responsibilities

Gardening and Grounds Maintenance

- Mowing, edging and trimming lawns.
- Weeding, pruning, mulching and fertilising.
- Maintaining garden beds, shrubs, trees and outdoor areas.
- Planting grass, flowers, shrubs and trees.
- Applying garden chemicals safely, within your training and instructions.
- Basic irrigation maintenance and repairs.
- Clearing leaves, branches and garden debris.

General Maintenance and Property Support

- Collecting litter and removing green waste.
- Separating and disposing of general, green and recyclable waste.
- Emptying outdoor rubbish bins and replacing bags.
- Assisting with indoor and outdoor decluttering when required.
- Sweeping and pressure washing paths, driveways and outdoor areas.
- Basic upkeep of fences, pathways,



garden beds and outdoor fixtures.
- Cleaning and maintaining tools, lawnmowers and gardening equipment.
- Identifying and reporting hazards, damage and maintenance concerns.
- Assisting with other appropriate property-maintenance tasks.

Client Support and Communication

- Treating every client with patience, dignity and respect.
- Listening carefully and communicating clearly with clients and team members.
- Showing understanding when clients are anxious, distressed or experiencing difficulties.
- Respecting clients’ privacy, belongings, choices and personal information.
- Reporting safety or welfare concerns promptly through the correct process.
- Contacting your Team Leader if a client refuses service, requests work outside the agreed scope or an unexpected issue arises.
- Following job instructions, service notes, safety procedures and reporting requirements.
- Completing required job records, sign-in/out and photos.
- Maintaining professional boundaries and working within your role.

What We Are Looking For

- Previous gardening, mowing, landscaping or property-maintenance experience is strongly preferred.
- A genuinely caring and respectful attitude towards older and vulnerable people.
- Practical judgement, initiative and common sense.
- Honesty, reliability and punctuality.
- A strong work ethic and willingness to contribute fairly to the team.
- Ability to follow directions and work at a steady,



productive pace without constant supervision.
- Ability to adapt when circumstances change while following the correct procedures.
- Ability to carry out the physical tasks involved safely.

Training may be provided to the right candidate, but reliability, a positive attitude and a genuine willingness to work are essential.

Requirements

- Valid driver’s licence and ability to drive safely and confidently.
- National Police Check — mandatory.
- Working with Children Check, or willingness to obtain one.
- White Card — an advantage.
- Experience using gardening equipment and power tools — an advantage.
- Strong English communication skills to understand safety instructions, follow job notes and communicate clearly with clients and team members.

When Applying, Please Provide

- Your relevant gardening, maintenance or client-support experience.
- Any experience working with older or vulnerable people.
- Your current suburb.
- Your availability and earliest start date.
- Your driver’s licence type and status, including any restrictions.
- Your driving experience and confidence towing and reversing trailers.
- Details of any current Police Check, Working with Children Check or White Card.

Please apply only if you are dependable, prepared for physical outdoor work and willing to take responsibility for your share of the workload. We need someone who cares about both the quality of their work and the people receiving our services. Job Types: Full-time, Permanent, Casual

Pay: $58,000.00 – $75,000.00 per year

Language

- English (Required)

Licence/Certification:
- Working with Children Check (Required)
- Police Check (Required)
- Driver Licence (Required)

Work Authorisation:
- Australia (Required)

Work Location: In person

📌 Gardening & Maintenance (Sunshine)
🏢 EZ Grass
📍 Sunshine