Skywhip Customer Service & Administration Officer

East Enterprises Group Pty Ltd – Williamstown VIC

$60,000 - $70,000 + Super | Full-Time | Williamstown North VIC

About Us

Skywhip is a growing Australian business supplying hospitality and retail products nationwide. We are looking for a friendly and organised Customer Service & Administration Officer to join our team.

Key Responsibilities

- Provide customer support via email, WeChat and online platforms
- Process customer orders and maintain customer records
- Assist with product enquiries and after-sales support
- Follow up customer requests and quotations
- Support day-to-day office administration
- Assist with inventory and stock-related administration
- Provide general support to the sales and customer service team

About You

- Valuable English and Mandarin communication skills




- Previous customer service, administration or sales support experience
- Strong communication and organisational skills
- High attention to detail
- Proficient in Microsoft Office
- Driver's Licence and own vehicle required

What We Offer

- Stable full-time or part-time opportunity
- Friendly and supportive team
- On-site parking
- Training and career development opportunities
- Sponsorship opportunities for suitable long-term employees

Flexible Shifts Available:

- Day Shift: 9:00am - 6:00pm
- Evening Shift: 6:00pm - 3:00am

Please indicate your preferred shift when applying.

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📌 Skywhip Customer Service & Administration Officer (Melbourne)
🏢 East Enterprises Group
📍 Melbourne