18 Oct
|
Department of Customer Services, Open Data and Small and Family Business
|
Brisbane
18 Oct
Department of Customer Services, Open Data and Small and Family Business
Brisbane
The Department of Customer Services, Open Data and Small and Family Business is seeking a Professional Support Team Leader to oversee the Queensland Government Contact Centre. You will ensure staff apply victim-centred, trauma-informed and culturally responsive service practices while delivering high-quality outcomes.
You will provide operational leadership, coaching and guidance to frontline teams, drive coaching and reflective practices, and maintain a psychologically secure workplace culture
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📌 Trauma-Informed Customer Service Team Lead (Brisbane)
🏢 Department of Customer Services, Open Data and Small and Family Business
📍 Brisbane