Junior Desktop Engineer – TechBar Support Location: Melbourne, VIC – Fully onsite, 5 days per week Contract role until January 2030 Role Overview We are seeking a Junior Desktop Engineer to provide in-person TechBar support to end users in Melbourne. You will troubleshoot device and application issues, assist with day-to-day technical queries, and help ensure a smooth workplace technology experience. This is a fully onsite role requiring attendance at the central office five days per week.

Key Responsibilities - Provide face-to-face TechBar and desktop support to end users.

- Troubleshoot hardware, software, device and application issues.
- Assist users with technical queries and workplace technology problems.
- Escalate complex issues to the appropriate technical teams.
- Deliver a positive and customer-focused support experience.

Required Skills and Experience - Basic desktop support and troubleshooting knowledge.

- Good understanding of Windows devices and common business applications.
- Robust customer service and communication skills.
- Ability to manage multiple support requests in a fast-paced environment.




- Willingness to learn new technologies and develop technical skills.

Desirable

Experience - Exposure to endpoint management tools such as Microsoft Intune, JAMF or SCCM.

- Awareness of endpoint security tools and practices.
- Previous experience in TechBar, walk-up or service desk support. Soft Skills - Customer-focused approach with strong interpersonal skills.
- Clear communication and problem-solving abilities.
- Adaptability and willingness to learn.
- Ability to work collaboratively in a fast-paced environment. To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Ian Cardinal on +617 3472 6580 or email [email protected] and quote the above job reference number. Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.

📌 Junior Desktop Engineer - Techbar Support (Melbourne)
🏢 PaxusBB
📍 Melbourne