Junior Desktop Engineer – TechBar Support/n Location: Melbourne, VIC – Fully onsite, 5 days per week /n Contract role until January 2030 Role Overview/n We are seeking a Junior Desktop Engineer to provide in-person TechBar support to end users in Melbourne. You will troubleshoot device and application issues, assist with day-to-day technical queries, and help ensure a smooth workplace technology experience. /n This is a fully onsite role requiring attendance at the central office five days per week. Key Responsibilities/n /n
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/n Provide face-to-face TechBar and desktop support to end users. /n
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/n Troubleshoot hardware, software, device and application issues. /n
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/n Assist users with technical queries and workplace technology problems. /n
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/n Escalate complex issues to the appropriate technical teams. /n
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/n Deliver a positive and customer-focused support experience. /n
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/n Required Skills and Experience/n /n
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/n Basic desktop support and troubleshooting knowledge. /n
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/n Good understanding of Windows devices and common business applications. /n
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/n Strong customer service and communication skills. /n
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/n Ability to manage multiple support requests in a fast-paced setting. /n
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/n Willingness to learn new technologies and develop technical skills. /n
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/n Exposure to endpoint management tools such as Microsoft Intune, JAMF or SCCM. /n
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/n Awareness of endpoint security tools and practices. /n
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/n Previous experience in TechBar, walk-up or service desk support. /n
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/n Soft Skills/n /n
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/n Customer-focused approach with strong interpersonal skills. /n
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/n Clear communication and problem-solving abilities. /n
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/n Adaptability and willingness to learn. /n
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/n Ability to work collaboratively in a fast-paced environment. /n
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/n /n To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Ian Cardinal on +617 3472 6580 or email
[email protected] and quote the above job reference number. /n Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.
📌 Junior Desktop Engineer - Techbar Support (Melbourne)
🏢 PaxusBB
📍 Melbourne