Clio is seeking an Intermediate Customer Support Specialist to join our Enterprise Support team in APAC, supporting customers on Clio Operate. You’ll be the first contact for enterprise customers across APAC, working with second-line support, product and engineering to resolve issues quickly.
You will triage, resolve, and document issues, while helping shape service desk operations as we scale. A solid customer-first mindset and 2+ years in SaaS support are required.
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📌 APAC Enterprise Support Specialist, Operate (Hybrid) (Sydney)
🏢 Clio
📍 Sydney