Junior Desktop Engineer – TechBar Support

Location: Melbourne, VIC – Fully onsite, 5 days per week

Contract role until January 2030

Role Overview

We are seeking a Junior Desktop Engineer to provide in-person TechBar support to end users in Melbourne. You will troubleshoot device and application issues, assist with day-to-day technical queries, and help ensure a smooth workplace technology experience.

This is a fully onsite role requiring attendance at the central office five days per week.

Key Responsibilities

- Provide face-to-face TechBar and desktop support to end users.
- Troubleshoot hardware, software, device and application issues.
- Assist users with technical queries and workplace technology problems.
- Escalate complex issues to the appropriate technical teams.
- Deliver a positive and customer-focused support experience.

Required Skills and Experience

- Basic desktop support and troubleshooting knowledge.
- Good understanding of Windows devices and common business applications.
- Strong customer service and communication skills.




- Ability to manage multiple support requests in a fast-paced environment.
- Willingness to learn recent technologies and develop technical skills.

Desirable Experience

- Exposure to endpoint management tools such as Microsoft Intune, JAMF or SCCM.
- Awareness of endpoint security tools and practices.
- Previous experience in TechBar, walk-up or service desk support.

Soft Skills

- Customer-focused approach with robust interpersonal skills.
- Clear communication and problem-solving abilities.
- Adaptability and willingness to learn.
- Ability to work collaboratively in a fast-paced environment.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.

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📌 Junior Desktop Engineer – Techbar Support (Melbourne)
🏢 Paxus Australia
📍 Melbourne