18 Oct
|
Australian Financial Complaints Authority
|
Melbourne
18 Oct
Australian Financial Complaints Authority
Melbourne
Australian Financial Complaints Authority (AFCA) in Melbourne seeks a Customer Service Officer to deliver exemplary phone-based service to consumers, complainants, representatives and AFCA members. Join a hybrid team with onboarding in-office for 5 weeks and ongoing flexible options.
The role focuses on understanding issues, guiding customers through AFCA processes, and maintaining high service standards with empathy, professionalism and explicit communication.
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📌 Hybrid Customer Service Specialist - Finance & Disputes (Melbourne)
🏢 Australian Financial Complaints Authority
📍 Melbourne