Epicure Beverages Pty Ltd at Willawong, QLD, is a proudly Australian, family-owned food and beverage company that imports, manufactures and distributes a growing secure of FMCG brands to distributors, wholesalers, retailers and foodservice operators nationwide. Founded in 2023 and run from a head office in Brisbane’s southern industrial precinct, the group is best known for JT’s Coconut Essence, a natural coconut water range packed at source in Southeast Asia with no added sugar or preservatives. Sparkling and chocolate coconut water, coconut milk, organic coconut oil and sunflower oil round out the brand, which is stocked by national retailers such as Dan Murphy’s and ordered online by customers right across Australia.

HM Distributors, the group’s wholesale arm, keeps retail and foodservice customers supplied with everything from soft drinks, juices and café lines to snacks, rice, noodles, oils and frozen goods, while Supreme Beverages Australia bottles Mount Tamborine spring water at Beenleigh, including private label runs for brands, events and resellers. Built on a “more for less” philosophy of quality, affordability, ethical sourcing and dependable supply, Epicure Beverages is now looking for an experienced Office Manager to join the team.

Office Manager | Epicure Beverages Pty Ltd | Willawong, QLD

Key Responsibilities

- Look after the head office’s records and the accounts behind them: keep customer, supplier, staff and import consignment documents organised and secure, raise invoices to distributors, wholesalers, retailers and foodservice customers, match supplier bills to purchase orders, reconcile statements, follow up overdue accounts and prepare month-end figures for management.
- Plan and hand out the daily workload of the office team,



from order entry and invoicing to customer enquiries, check the accuracy and turnaround of that work, and decide how staff, workstations, computers and phones are best deployed at the Willawong office, moving people between tasks when order volumes peak.
- Coordinate the order administration that keeps customers supplied, confirming trade orders, issuing delivery documentation, following online orders for the JT’s Coconut Essence range through to delivery, and keeping price lists and customer account details current across the group’s brands.
- Lead recruitment for office, sales and distribution vacancies, from advertising and interviews through to letters of offer and onboarding, and manage staff performance through clear expectations, regular check-ins and formal reviews, recommending promotions and pay reviews to management where they have been earned.
- Lead WHS for the head office, covering inductions, hazard and incident records, first aid and evacuation drills, and make sure the office meets the legal and regulatory obligations that apply to it and follows company policy, including employment and pay conditions, GST and tax record keeping, privacy of customer and staff information, and the paperwork required for imported goods.
- Process payroll each pay cycle, checking timesheets, overtime and superannuation,



and supervise and develop the administration team as their first point of contact, approving leave and arranging induction, systems and refresher training.
- Keep computers, printers, phones and other office equipment in reliable working order and stationery and consumables stocked within budget, arranging servicing and repairs and acting as the contact for the IT, cleaning, maintenance, freight and customs providers the office relies on.
- Work with management to review how the office runs, including order processing steps, document templates, response times and filing practices, put forward practical improvements as the brand portfolio grows, and report regularly on receivables, office costs and staffing.

Education and Experience

- At least 1 year of relevant experience in office management or a comparable administration leadership role, ideally within a wholesale, distribution or FMCG business.
- An AQF Associate Degree, Advanced Diploma or Diploma, preferably in business, management or a related field.

Personal attributes

- Highly organised and precise, able to juggle orders, invoices, staff matters and deadlines without losing accuracy.
- A clear and courteous communicator, in writing and in person, with staff, customers and suppliers alike.
- Calm and practical when several priorities land at once.

Salary & Hours

- Permanent, full-time position, typically 38 hours per week.
- $75,000 to $85,000 plus superannuation per annum.

If this sounds like you, we’d love to hear from you! Please be sure to combine a covering letter addressing the key criteria set out above as the first page of your resume.

To be considered for this role you will need to be an Australian Citizen or Permanent Resident.

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