Position

Located in Coolangatta QLD 4225, Espresso Cooly, operated by The Trustee for Sun's Family Trust, is currently seeking an experienced and dedicated Restaurant Manager to oversee day-to-day operations and support the efficient delivery of food and beverage services.

Key Responsibilities

- Managing the day-to-day operations of the venue to ensure efficient and professional service.
- Supervising, training and coordinating front-of-house staff.
- Coordinating staff rosters, shifts and daily staffing requirements.
- Monitoring customer satisfaction and responding professionally to enquiries, feedback and complaints.
- Managing stock levels and coordinating the ordering of food, beverages and other supplies.
- Liaising with kitchen and front-of-house staff to ensure efficient service delivery.
- Monitoring operational costs and assisting with budgeting and cost control.
- Maintaining high standards of cleanliness, presentation and customer service.
- Overseeing reservations, table service and customer flow during service periods.
- Ensuring compliance with food safety, hygiene, workplace health and safety and applicable hospitality requirements.

Employment Details

- Job Type: Permanent / Full-time
- Salary: AUD $75,000 – $85,000 per annum
- Location: Coolangatta QLD 4225





Full Responsibilities

- Develop and implement operational policies and procedures.
- Maintain cleanliness and hygiene.
- Deal with customer complaints and resolve issues.

Qualifications

- 1+ years of restaurant management/ Supervisor experience
- Strong interpersonal, leadership, and communication skills
- Knowledge of food preparation and service
- Ability to manage personnel effectively
- Ability to multitask and work under pressure
- Ability to work flexible hours, including nights and weekends.

About You

- At least 1 year of relevant experience in restaurant management or a similar hospitality management role.
- Strong leadership, staff supervision and team management skills.
- Sound knowledge of food and beverage operations.
- Excellent organisational and time management skills.
- Strong customer service and interpersonal communication skills.
- Good understanding of stock control and day-to-day venue operations.
- Sound knowledge of food safety, hygiene and workplace health and safety requirements.
- Ability to work effectively in a busy hospitality setting.
- Strong problem-solving skills and attention to detail.

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