Retail Store Manager - North Sydney, NSW

We are seeking an experienced Retail Store Manager to join our team in North Sydney, New South Wales. The successful candidate will be responsible for managing all aspects of the retail store, including sales, customer service, inventory management, and staff training and development.

Skills

- Strong leadership skills
- Excellent communication and interpersonal skills
- Ability to motivate and develop a team
- Sales-focused mindset with a proven track record of achieving targets
- Analytical skills for monitoring store performance and identifying areas for improvement
- Experience in inventory management and merchandising

Responsibilities

- Manage all aspects of the retail store operation to ensure it runs smoothly and efficiently.
- Monitor sales performance against targets on a daily/weekly/monthly basis.
- Develop strategies to increase sales revenue through effective merchandising techniques.
- Monitor inventory levels and ensure appropriate stock levels are maintained at all times.
- Ensure compliance with health & safety regulations in the store.

Qualifications

- High school diploma or equivalent; further education in retail management or business is an advantage.
- Previous experience in a retail environment is preferred, but entry-level candidates are welcome.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to work flexible hours, including weekends and holidays.
- Basic computer skills and familiarity with retail management software.

Custom Instructions:

Please include salary range between $80K-$150K depending on experience level.

2000 Sydney Good Price Pharmacy Warehouse

Posted today

Job Description

Summary: As a Retail Store Manager in Sydney, you will play a pivotal role in overseeing daily operations, driving sales, and ensuring exceptional customer service within our retail workplace. This position is essential for maintaining the store’s standards and achieving business objectives, while fostering a positive team culture and enhancing the shopping experience for our customers.

Responsibilities:

- Manage daily store operations, including staff supervision and inventory management.
- Drive sales performance by implementing effective merchandising strategies and promotional activities.
- Ensure high standards of customer service are maintained at all times.
- Train, develop, and motivate team members to achieve their full potential.
- Monitor and analyse sales performance and customer feedback to identify areas for improvement.
- Maintain store presentation and ensure compliance with health and safety regulations.
- Handle customer inquiries and resolve issues in a timely and professional manner.
- Prepare reports on sales, stock levels, and team performance for senior management.

Qualifications:





- High school diploma or equivalent; further education in retail management or business is an advantage.
- Previous experience in a retail setting is preferred, but entry-level candidates are welcome.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to work flexible hours, including weekends and holidays.
- Basic computer skills and familiarity with retail management software.

Join us in a world where tradition and innovation create a delicious Chocolate experience!

We believe in individual brilliance of every team member who can create memorable moments for their customers and contribute to creating a great work setting with their team.

We seek Retail Store Leaders who build great teams, drives a dynamic people culture creating strong connections and has a preference and passion to work with an international brand in a fast-paced environment.

About the Role:

As our Store Manager, your role involves overseeing our Lindt Chocolate Shop which retails an extensive range of Lindt Chocolates and has a delicious takeaway offering of Lindt hot and cold chocolate drinks, coffee, and ice cream.

Lead the store's performance, fostering a supportive team environment, achieve sales and manage expenses to deliver profitability, guiding and coaching our ambassadors to deliver on brand expectations, and managing day-to-day operations. This includes multitasking between customers, inventory management, food safety compliance, visual merchandising, preparing takeaway drinks and ice cream all with an exceptional customer centric approach.

We're looking for a proactive leader who motivate their team and delivers an unparalleled customer experience, reinforcing our brand whilst adhering to local compliance in food handling, health and safety. You thrive in a high energy busy hands‑on environment where you and required to multi-task strength and lead with a premium mindset, understanding global brand identity.

What we would like you to bring:

Previous experience in a Store / Assistant Manager role in a fast‑paced QSR, Retail or hospitality setting

Experienced knowledge in workforce planning from recruitment to preparing rosters, achieving labour budgets for a store team of approx. 20 employees

Able to work autonomously, whilst proactively communicating into the State Manager





Ability to grow your local community and drive return sales through your charismatic and positive personality that is infectious with your team leadership

Strong time management skills, ability to work effectively and with deadlines

Calm and consistent approach in a demanding high-volume environment

Ability to lead and coach a team

Understanding of quality assurance and competent in Food Safety Standards

Previous barista experience or interest will set you up for success

Previous retail experience in inventory management, stocktake, visual merchandising and store presentation principles highly regarded

What we can offer you:

- Career opportunity and leadership development
- An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently
- A paid day off on your birthday every year
- Free hot drinks all working days and 50% staff discount

We are seeking a highly motivated and experienced Retail Store Manager to oversee the daily operations of our retail store. The successful candidate will be responsible for managing the store’s staff, ensuring excellent customer service, and achieving sales targets. The Retail Store Manager will also be responsible for maintaining inventory levels, managing budgets, and ensuring compliance with company policies and procedures.

Responsibilities:

- Manage the day-to-day operations of the retail store, including sales, customer service, and inventory management
- Develop and implement strategies to achieve sales targets and increase profitability
- Hire, train, and supervise staff, ensuring they provide excellent customer service and adhere to company policies and procedures
- Monitor inventory levels and order products as needed to ensure adequate stock levels
- Manage budgets and expenses, ensuring the store operates within financial guidelines
- Maintain a clean and organized store environment, ensuring merchandise is displayed attractively and in compliance with company standards
- Develop and maintain relationships with customers, vendors, and other stakeholders
- Ensure compliance with all legal and regulatory requirements, including health and safety regulations

Qualifications:

- Bachelor’s degree in business administration, retail management, or a related field
- Minimum of 5 years of experience in retail management, with a proven track record of achieving sales targets and managing staff
- Strong leadership and communication skills, with the ability to motivate and inspire a team
- Excellent customer service skills, with a focus on building and maintaining relationships with customers
- Strong analytical and problem-solving skills, with the ability to make data‑driven decisions
- Knowledge of inventory management and budgeting principles
- Ability to work flexible hours, including evenings and weekends

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📌 Store Manager: Lead A High-Impact Retail Team (Sydney)
🏢 Jd Sports Merrylands
📍 Sydney