The Department for Infrastructure and Transport plays a vital role connecting people and places in South Australia by managing roads, marine and public transport networks across the State, and builds and maintains the State-owned infrastructure that enables the delivery of essential and significant government services to our community.

Public Transport South Australia (PTSA) is expanding its customer-facing presence across the Adelaide metropolitan network predominately interchanges and bus network and is seeking motivated and customer-focused individuals to join the team as Transit Compliance Officers. These newly established roles have been created to support a safe, welcoming and positive experience for customers travelling on Adelaide's Metropolitan network.

Role Description

The Department is seeking multiple Transit Compliance Officers to support the delivery of safe, reliable and customer-focused public transport services across the Adelaide Metro network.

As a frontline representative of Public Transport South Australia (PTSA), you will provide customer information and travel assistance, respond to incidents and disruptions, and work closely with bus operators and other stakeholders. You will help monitor and promote compliance with relevant legislation, policies and operational requirements while contributing to network safety, service standards and public confidence.

We are seeking resilient, community-minded individuals with strong communication skills, sound judgement and a commitment to customer service. You will be comfortable working in a dynamic environment,



engaging with a diverse range of customers and responding calmly and professionally to challenging situations.

Based at Dry Creek, this field-based role involves regular travel across the Adelaide Metro network, including interchanges and bus services, and participation in a roster that includes shift work, weekends and public holidays.

Join us and help shape a growing transit compliance function that supports a safe, welcoming and accessible public transport system for the South Australian community.

This role requires successful completion of pre-employment assessments, including a criminal history check, medical assessment, reference checks and other screening requirements relevant to the position.

Educational Qualifications / Licences

- Certificate II in Security Operations is desirable.
- A current South Australian Driver’s Licence is essential and must be maintained throughout employment.

Special Conditions

- A National Police Check (NPC) is required prior to employment in the Department for Infrastructure and Transport which must be renewed every three years.
- A Working with Children Check (WWCC) is required prior to employment in the Department for Infrastructure and Transport which must be continuously maintained during throughout employment.
- Must be suitable to be appointed as a Prescribed Officer and Authorised Person in accordance with the Passenger Transport Act 1994 and Passenger Transport Regulations 2024.
- A current South Australian Driver’s Licence is essential and must be maintained throughout employment.

Further Information about this exciting role can be found at: Transit Compliance Officer

Enquires can be directed to:

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📌 Transit Compliance Officer (Salisbury)
🏢 Department for Infrastructure and Transport
📍 Salisbury