Our team within IKEA

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.

We stand for equality, diversity and inclusion.

We care about people & planet and promote health & wellbeing.

We nurture your development and provide career opportunities to unlock your potential.

What you need to know

Working at IKEA has its benefits and rewards:

- $29.65 base hourly pay rate

- Above award rates and penalty rates (including Sunday and Public Holidays)

- 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more

- 24/7 access to our Employee Assistance Program for health and wellbeing support

- 15% Co-worker discount

- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant

- Co-worker uniform provided

- Free Co-worker parking

- Free advantages membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers).

- Bonus programme (where eligible)

- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information
- These roles are Permanent Part-time, 40hrs/fortnight based at the external pick-up point in Geelong.

- The role will require availability to work between the hours of 6am-10pm.

- The internal job title for this role is Pick-up Point Co-worker.

- Applications close Wednesday 11 November 2026.

- As the Pick-up point operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts.



You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).

About this work area

As a Pick-up Point Co-worker your responsibilities will include, but are not limited to:

- Welcoming customers and providing a friendly, helpful and convenient pick-up experience with the collection of their orders.

- Receiving, checking, sorting and organising goods within the warehouse then locating, preparing and handing over customer orders accurately and efficiently.

- Supporting the loading and unloading of goods, including manual handling, and ensuring customer orders are stored safely and are readily available for collection.

- Maintaining accurate order and stock information whilst working closely with the store, fulfilment, transport and customer service teams to ensure a smooth customer journey.

- Maintaining a clean, organised and safe customer and warehouse setting and following all relevant safety procedures, routines and policies.

- Supporting the set-up, opening and ongoing improvement of the Geelong Pick-up Point and contributing to the successful day-to-day operation, supporting other tasks as required.

Who you are

As a Pick-up Point Co-worker you are or you have:

- Customer-focused and committed to creating a positive experience for every customer.

- Friendly, approachable and confident when communicating with customers and co-workers.

- Organised and detail-oriented, with the ability to manage orders accurately.

- Comfortable working in a warehouse workplace and performing physical tasks, including lifting and moving goods.

- Reliable, self-motivated and able to work independently and efficiently in a fast-paced environment.

- Flexible and willing to move between customer service and fulfilment responsibilities as required.

- Adaptable and open to learning, particularly as this is a new way of working for our business.

- Excited by the opportunity to establish and grow our first IKEA operated Pick-up Point which will be based in Geelong

📌 Pick-up Point Co-worker - Geelong
🏢 Ikea
📍 Geelong