Service Advisor – Automotive Repair

Thornleigh Care Automotive Group Pty Limited

Job Description

About the Role

CARe Automotive is looking for an experienced Service Advisor to join our brand-new repair centre in Thornleigh , opening in November 2026. This is a key customer‑facing role, acting as the link between customers, Customer CARe, and the workshop to ensure a smooth, well‑coordinated repair journey.

You’ll play a hands‑on role in vehicle intake, customer communication, and repair coordination while supporting safety, quality, and production outcomes.

About CARe Automotive





CARe Automotive is a national automotive collision repair business delivering end‑to‑end repair solutions through a network of accredited repair centres. We partner with insurers, fleet providers, and customers to deliver secure, compliant, and high‑quality repair outcomes — with Customer CARe at the centre of everything we do .

Key Responsibilities

Customer Service

- Be a point of contact for CARe customers
- Accurately document customer concerns and vehicle condition
- Clearly explain repair processes, scope, and timeframes
- Maintain ongoing communication with customers and Customer CARe
- Handle

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