About Infinity Community Solutions Ltd (ICS)

ICS is a boutique, secular, social purpose organisation delivering high-quality, evidence-informed services across Queensland and South Australia. We specialise in trauma-informed child and family services, including Out-of-Home Care, Family Support, and Disability Supports.

Our work is values-driven, outcomes-focused, and built on ethical, reflective practice. We believe in professional rigour, cultural humility, and making a meaningful difference, together.

Our SA office is in Thebarton, which is where part of the role will be carried out when not at your allocated programs.

About the role The Program Support Worker provides learning, training and support to staff and contractors across therapeutic residential care services (OOHC) and clinical services to residential and outreach children and young people in Statutory OOHC – clinical assessment, therapeutic intervention, individual and group work.

The position is full-time however job-share arrangements will be considered for the right applicants.

Key focus areas

- Deliver key organisational training programs to ICS staff and contractors in group, individual or online modalities.
- With support, develop learning packages for staff and contractors based on identified needs related to children and young people with complex support needs.
- Support and provide oversight for students in relation to roles within the Therapeutic Residential Care programs.
- Undertake assessments, therapeutic case planning and key case management tasks for children and young people in residential care, when needed.
- Contribute to program improvement, compliance, and quality assurance initiatives.
- Promote culturally safe,



inclusive practice and effective team culture.

What’s in it for you

- Competitive salary with salary packaging options.
- Chance to work in a high-impact, child-focused, trauma-informed environment.
- Supportive team culture with professional development opportunities.
- Tools, training, and frameworks to enable you to deliver your best work.

Who we’re looking for

- Bachelor’s degree-level qualification is required (Social Work, Psychology/Human Services, or related discipline)
- A minimum of 2 years’ experience in Human Services sector
- Desirable: Cert IV in Training and Assessment, in addition to the Bachelor's degree-level qualification
- Desirable: Therapeutic Crisis Intervention (TCI) certification and trainer accreditation
- Demonstrated experience in developing and delivering education or learning opportunities for adults.
- An understanding of Aboriginal and Torres Strait Islander peoples, cultures and societies and the issues which impact upon them in contemporary society together with a commitment to culturally appropriate engagement and practice
- Demonstrated skills and experience in working with children and families, particularly in assisting with the assessment, planning processes and support around the care of children with complex behaviours
- Have and maintain a South Australian Driver Licence
- Ability to apply for any other legislatively required personal history screening as required

If this sounds like you Please submit a short cover letter (max 2 pages) outlining your interest in the role, your qualification, experience, along with your current resume.

We will assess and interview suitable candidates as applications are received, so don’t delay in applying!

📌 Program Support Worker (Adelaide)
🏢 Infinity Community Solutions
📍 Adelaide