Customer Assistant - Dan Murphy's Harpley

Role Overview As a Customer Assistant, your role is to help create thoughtful and joyful experiences in-store. The kind that stay with people long after they’ve walked out the door. You'll bring energy, warmth, and integrity to everything you do; whether it’s delivering exceptional service, supporting your teammates, or helping your store shine. This is a hands‑on, people‑first role where no two days are the same – and we love that.

Salary and contract: £13.45 - £14.45 per hour | 25-35 hour contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

- A generous team member discount across our full range of fragrance, décor and gifting
- Monthly store bonus programme and performance‑based incentives
- Recognition that feels real – with shoutouts, milestones, and meaningful celebration
- Access to our Employee Assistance Program (EAP) for you and your immediate family
- Support to grow with leadership development, coaching and progression opportunities
- A team and culture where people matter, and every day brings something a little special

- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non‑Food products

- Experience working in a fast‑paced environment
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers

- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve





Thinking of using AI to help with your application? AI tools (e.g. Chat GPT, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI‑generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self.

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Job Description

Customer Assistant | Dan Murphy’s | Share your passion

Looking for an adventure? You’ll fit right in at Dan’s! As one of our spirited Customer Assistants, you’ll leave your mark on our customers, team and local community. With over 270 stores and 6500+ team members, we’re on a mission to share our passion for drinks and great times, just like our founder Daniel Francis Murphy did.

The ROLE:

- Leave your mark on our customers by providing memorable in‑store experiences which are centered around product discovery
- Increase your daily step count while stocking our shelves with the products that Dan’s is famous for
- Discover ways that you can bring our products to life through storytelling
- Adhere to responsible service of alcohol guidelines
- Importantly,



be your authentic self. Diversity is what makes our culture here at Dan’s

The YOU:

- YOU are passionate about people and creating memorable customer experiences
- YOU have the ability to work autonomously and in a team
- YOU have good availability to work across key customer hours
- YOU have a thirst for knowledge and feel excited to discover something new every day
- YOU want to join a business where you can dream big about your future and reach your potential

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support, our Employee Assistance Programme that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators. We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re responsible about having a good time – creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future – for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup

#J-18808-Ljbffr

📌 Customer Assistant - Dan Murphy'S Shepparton
🏢 endeavour group careers
📍 Shepparton