Service Delivery Leader – AI-Driven MSP Growth (Melbourne)

Service Delivery Leader – AI-Driven MSP Growth (Melbourne)

18 Oct
|
Excellence IT
|
Melbourne

18 Oct

Excellence IT

Melbourne

Excellence IT is a Melbourne MSP with offices in Scoresby and Sydney. We’re growing, and this leadership role guides our service delivery across managed services and projects.

You’ll optimize SLAs, drive root-cause fixes, and lead a five-person team (with growth to ten) using a live AI layer behind Autotask, Datto RMM and IT Glue. You come with 10+ years in service delivery for MSPs, deep experience with the Kaseya stack, and a proven track record of making operations equitable, predictable and

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📌 Service Delivery Leader – AI-Driven MSP Growth (Melbourne)
🏢 Excellence IT
📍 Melbourne

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