Enterprise Product Support Engineer - Remote (City of Gold Coast)

Enterprise Product Support Engineer - Remote (City of Gold Coast)

18 Oct
|
African American Talent
|
City of Gold Coast

18 Oct

African American Talent

City of Gold Coast

Proofpoint in Melbourne, Australia is seeking a Product Support Engineer to join our enterprise support team. You will deliver Tier 1 assistance to administrators and enterprise partners, troubleshoot complex issues, and guide customers on proper product use.

You’ll coordinate escalations and collaborate with multiple support levels, and may assist with installations and configuration where needed. Candidates should have hands-on experience in a technical support or helpdesk role, solid

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📌 Enterprise Product Support Engineer - Remote (City of Gold Coast)
🏢 African American Talent
📍 City of Gold Coast

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