18 Oct
|
Karbon
|
Melbourne
About Karbon
Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, Current Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List.
About The Role
We’re hiring a Data & Analytics Manager who grows high-impact teams that balance efficiency with excellence, value autonomy and creativity, and thrive in a collaborative, inclusive environment.
Team vision: “Enable rapid innovation through a unified data platform”
Lead a high-performing, healthy team
- Coach and grow engineers through clear expectations, regular feedback, and thoughtful development plans.
- Create an environment where engineers can do focused work, collaborate effectively, and keep improving—without heroics or burnout.
- Help build a strong team culture that values autonomy, accountability, and craftsmanship.
- Help the team thoughtfully adopt AI-assisted tooling across the software delivery lifecycle to improve developer productivity and code quality.
- Lead by example in using AI tools where they add real leverage, and help engineers understand when AI accelerates work—and when human judgment matters most.
Deliver meaningful outcomes in Scrum
- Partner with Product and Design to translate goals into a clear plan,
then guide the team through execution in a Scrum cadence (planning, delivery, review, retro).
- Manage a multi-million dollar product, growing our top and bottom line while improving platform stability
- Balance new work, enhancements, bugs, maintenance, and technical debt with sound judgment and transparent trade-offs.
- Improve delivery quality and speed over time by reducing friction, improving clarity, and continuously strengthening engineering practices.
Raise the bar for engineering excellence
- Champion strong development practices: code reviews that teach, testing discipline, pragmatic documentation, and maintainable implementations.
- Encourage “analytical” thinking - creatively solving data problems for our customers is at the heart of this role.
- Champion “you build it, you own it” - Deliver product while balancing technical health
Build operational strength (without creating toil)
- Help the team build healthy on-call and operational practices, including ownership, runbooks, sensible alerting, and effective incident follow-up.
- Lead blameless incident reviews focused on learning and systemic improvements.
- Improve observability and system health so the team can confidently ship and support the Core product over time. (This role may include on‑call participation in the future.)
Be a strong cross-team partner
- Collaborate effectively across Engineering, Product, Design, and Support.
- Communicate clearly across time zones and contexts—making decisions understandable and durable.
What Success Looks Like
- Your engineers are growing in skill, confidence, and ownership—and they want to stay
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📌 Engineering Manager, Data & Analytics (Melbourne)
🏢 Karbon
📍 Melbourne