Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

- An additional 5 wellness/ leave days per year
- Hybrid working & parking provided
- Yearly bonus

At Haleon, we’re looking for a motivated and commercially curious Key Account Manager to support and grow our partnership with Amazon. This is an exciting opportunity to gain exposure to one of the world’s most innovative retailers while developing your skills across account management, category, analytics, digital retail and commercial planning.

Working closely with the National Business Manager, you will support the delivery of joint business plans, promotional activity, forecasting and customer growth initiatives across our portfolio of category-leading brands.

Key Responsibilities

- Support the development and execution of customer business plans with Amazon.
- Build strong working relationships with key contacts across Amazon and internal Haleon teams.
- Assist in delivering net sales, market share and profitability objectives.
- Coordinate promotional planning and evaluate promotional effectiveness.
- Analyse sales and category data to identify opportunities and provide recommendations.
- Support forecasting and demand planning activities, highlighting risks and opportunities early.
- Help drive distribution, ranging and current product opportunities.
- Partner with Category, Marketing, Supply Chain and Finance teams to deliver customer outcomes.
- Contribute to improving online customer experience through product visibility, content and digital activation opportunities.
- Drive continuous improvement initiatives that enhance service, availability and supply chain efficiency.

What You'll Bring

- Experience in FMCG, consumer goods, retail, sales, category, account management or eCommerce.
- Strong analytical and problem-solving skills.
- Excellent communication and relationship-building capabilities.
- Commercial curiosity and a genuine desire to develop customer management skills.
- High attention to detail, strong organisation and the ability to take ownership of tasks.
- Confidence working with data and translating insights into practical actions.
- Proficiency in Excel and Microsoft Office.
- Exposure, experience or willingness to learn/use Circana/IRI Nielsen, Power BI

Diversity, Equity and Inclusion

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

Please note you must have Australian work rights to apply!

Job Posting End Date

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day.



It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong. During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

The Senior Key Account Manager, Companion Animal is responsible for delivering sustainable, profitable growth across a portfolio of the most strategically important, complex and multi-channel accounts within the Australian Animal Health market. Combining senior strategic account leadership, strong commercial judgement and data-driven decision-making, you will develop and execute customer account strategies and Joint Business Plans across key channels including veterinary, e-commerce, retail, wholesalers, buying groups and corporate networks. You will identify and model growth opportunities, lead significant customer investment decisions and complex negotiations, and translate agreed priorities into effective commercial plans. You will also lead selected cross-account or channel initiatives and help strengthen commercial capability across the KAM team.

This is a senior, commercially accountable customer field-based role where success is measured through customer value creation, market share growth, profitable sales and responsible Gross to Net investment. You will partner closely with senior internal and external stakeholders to deliver strong business outcomes across assigned national and/or multi-site accounts, while acting as a commercial thought partner to the Head of Channel & Key Account Management.

- Senior strategic customer partnership and executive stakeholder leadership
- Leadership of FMCG-style account planning and multi-year Joint Business Planning
- Ownership of customer growth modelling, scenario planning and performance recovery
- Strategic and tactical promotional planning, optimisation and post-investment learning
- Gross to Net leadership and customer investment accountability
- Leadership of complex commercial negotiations, tenders and contract management
- Omnichannel activation and execution excellence across complex customer environments
- Cross-functional leadership, senior decision support and voice of the customer
- Advanced digital, analytical and CRM capability
- Compliance, governance, ethical promotion and commercial risk leadership
- Convert learning from priority accounts into scalable tools, playbooks and ways of working for the broader KAM team
- Provide senior support for complex customer escalations, recovery plans and major commercial opportunities
- Mentor and coach KAM colleagues, share best practice and raise standards in account planning, negotiation preparation, GTN discipline and performance evaluation
- Act as a senior commercial thought partner to the Head of Channel & Key Account Management on channel priorities, investment choices and customer risks




- Lead selected cross-account and channel growth initiatives requiring coordination across customers and functions

About Our Future Employee

- 8+ years' experience in Key Account Management, Category Management or an equivalent commercial role within Animal Health, FMCG, Consumer Healthcare, Retail or a related industry, including responsibility for complex or strategically important national accounts
- Proven capability in account planning, customer growth modelling, negotiation, profitability management, GTN discipline and performance reporting
- Strong analytical capability with the ability to convert customer, market and financial data into decisions and executable commercial plans
- Experience developing strategic and tactical promotional plans and evaluating their incremental impact and return
- Proven ability to lead cross-functional plans and deliver execution excellence across multiple stakeholders
- High-quality communication, presentation and influencing skills with senior internal and customer stakeholders
- Proficiency with CRM systems and digital communication or virtual engagement tools
- Proven ability to frame risks, trade-offs and recommendations clearly for senior decision-makers
- Ability to lead through influence, coach peers and improve commercial standards without formal people-management authority
- Demonstrated success leading complex negotiations, tenders or material customer investment decisions with senior stakeholders
- Willingness and ability to travel across Australia as required for customer engagement

We’re seeking an experienced and commercially driven Key Account Manager to manage and grow our Footwear, Textile and Accessories categories across key wholesale partners, including department stores and major national retailers. Reporting to the Head of Wholesale, this role will be responsible for driving sell-in performance, managing seasonal ranges, delivery execution, and strengthening relationships with buying teams to ensure premium brand positioning across all channels. Key Responsibilities will include the following: Manage and grow a portfolio of wholesale accounts, achieving and exceeding seasonal sell‑in targets. Develop tailored account strategies and negotiate terms, pricing and trading agreements. Lead seasonal range presentations with buying teams and collaborate with Merchandising to create assortments aligned with brand strategy. Oversee end‑to‑end delivery process, working with Operations and Logistics to ensure on‑time, in‑full fulfilment. Provide accurate sales forecasting, monitor order intake and identify risks and opportunities. Build strong relationships with buyers, planners and senior stakeholders to deliver best‑in‑class service. Analyse market, competitor and sell‑through data to inform commercial decisions.

Why Join the Lacoste team? Work with an iconic global brand known for innovation, style and quality. Play a key role in driving the growth of an important and high‑profile wholesale channel. Build solid relationships with leading retailers and influence brand performance in the market. Be part of a collaborative, forward‑thinking team with a clear vision for growth.

At Lenus we are fundamentally energized by our shared vision: making the world a healthier and happier place. We’re looking for a true sales maverick with a collaborative mindset, and a vision to empower others in their journey to success. We’ll be going through applications frequently, so if this sounds like a great opportunity for you, we encourage you to apply. Please submit your resume in English.

About Lenus: Lenus was founded in Denmark by Bertram Thorslund, in 2016. We are a health technology company that empowers health coaches to scale their businesses through the use of pioneering technology and our in‑house business, health and innovation expertise.

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