MEDICAL RECEPTIONIST – PART‑TIME

Company Description

The Cognitive Health Clinic provides evidence-based assessment and treatment services for individuals experiencing cognitive concerns. These concerns may arise in the context of chronic neurological conditions, mental health difficulties, or other factors affecting cognitive functioning. We offer compassionate, tailored support to meet each client’s needs.

Role Description

Due to continued growth, The Cognitive Health Clinic is seeking a warm, organised and qualified Medical Receptionist to join our specialist psychology and neuropsychology practice in Gregory Hills, South West Sydney.

This is a permanent part-time position working Monday, Tuesday and Thursday, from 8:00 am to 5:30 pm, with a one-hour unpaid lunch break.

As a key point of contact for our clients, you will play an key role in ensuring a welcoming and professional experience while supporting the smooth day-to-day operation of the clinic.

The role involves a variety of reception and administrative responsibilities, including:

- Welcoming clients and managing front-desk enquiries.

- Managing appointments, bookings and clinician schedules.

- Responding to telephone calls, emails and general enquiries.

- Processing payments, invoices and Medicare claims.

- Managing referrals, patient records and correspondence.

- Liaising with clients, referrers and other healthcare professionals.

- Supporting clinicians with general administrative tasks.

- Assisting with improvements to administrative processes as the clinic continues to grow.

Selection Criteria

- Previous experience in a medical, allied health, specialist healthcare, legal or skilled services environment.





- Strong interpersonal and communication skills, with the ability to build rapport with clients and work collaboratively within a team.

- Excellent organisational skills, attention to detail and the ability to manage competing priorities.

- Confidence using computers, practice management software and Microsoft Office applications.

- Ability to work independently, demonstrate initiative and maintain client confidentiality.

- A professional, compassionate and approachable manner.

- Current NSW Working With Children Check (WWCC) and National Police Check, or willingness and ability to obtain both prior to commencing employment.

Experience with Medicare billing, NDIS administration or practice management systems (ZANDA) would be advantageous, but is not essential.

Benefits

- Competitive salary: $30–$32 per hour plus superannuation, depending on experience.

- Permanent part-time: Three consistent working days per week, with no weekend work.

- Employee discounts: Access discounts across a range of insurance, retail and service providers.

- Birthday leave: Take a day off to celebrate your birthday, or a day close to it.

- Convenient access: Easy parking for both staff and clients.

- Workplace perks: Enjoy barista coffee and specialty tea at the clinic.

- Training and development: Opportunities to develop your skills and experience within a growing healthcare practice.

- Supportive clinic culture: Join a team that values professionalism, kindness and high-quality care.

How to apply

Please submit your resume via seek.

Questions before applying?

- Email *****@tchclinic.com.au

- Website: thecognitivehealthclinic.com.au

No agency applications, please.

📌 Medical Receptionist (Part-Time) - South West Sydney NSW (Gregory Hills)
🏢 The Cognitive Health Clinic
📍 Gregory Hills