Company Overview

Our client is a highly recognised Australian household name with a long standing presence across the country. A major supplier to the building and construction industry, they work with leading builders, developers and commercial businesses, partnering with some of the world's most recognised brands across appliances, bathroomware and related product categories. With an established reputation for quality and strong industry relationships, they play an important role in residential and commercial projects across Australia. Due to internal promotions and continued team growth, our client is now looking to welcome several new team members across a range of administration and sales support positions. Below, you'll find an overview of the available roles and their key responsibilities. If any of these opportunities pique your interest and align with your skills or experience, I strongly encourage you to apply. Whether you're looking to take the next step in your career or explore a recent opportunity within an established Australian business, there could be a role here that's right for you.

Highlights

- Permanent, full time, onsite role | Mon to Fri, 8:30am to 5pm | 40 hrs per week | No weekends or overtime

- Up to $72K + Super ($80,640 p.a salary package), depending on the role, skills and relevant experience*

- Fantastic employee benefits including product discounts, weekly pay and regular salary reviews

- Port Melbourne location with FREE onsite parking and easy access to public transport

- Highly regarded national household name, partnering with leading global brands and major customers

- Genuine career progression, full training and ongoing professional development

- Christmas and New Year company shutdown

- Immediate starts available

Position 1: Sales Coordinator

You'll coordinate sales orders from the point of approval through to final delivery, working closely with Account Managers, customers, suppliers and internal teams. From managing customer enquiries and monitoring orders to coordinating deliveries and resolving order issues, you'll play an important role in keeping daily sales operations running smoothly. Responsibilities:

- Coordinate the end-to-end sales order process once Purchase Order is approved right through to final delivery.

- Manage multiple orders simultaneously, ensuring all product, pricing, quantity and delivery details are accurate.

- Update and maintain accurate customer quotes, pricing, orders and account information across internal systems.

- Coordinate deliveries and follow up stock availability, back-orders and lead times.

- Resolve order issues including changes, cancellations, returns, credits, damages and incorrect goods.

- Liaise with suppliers, warehouses and internal teams regarding orders, stock and deliveries.

- Monitor outstanding orders and proactively follow up delays or issues.

- Manage customer requests and provide product, pricing and availability information.





- Assist in responding and resolving account queries alongside the Finance team.

- Keep up to date with products, pricing, promotions and availability.

- Manage shared inboxes and action customer and Account Manager enquiries via phone and email.

- Provide day to day administrative support to Account Managers and their customer accounts.

- Support the wider sales team with administration, workloads, enquiries and account coverage as required.

Position 2: Quotations Officer (Internal Sales Estimator)

Working closely with Account Managers, you'll prepare customer quotations by researching products, comparing supplier pricing, checking availability and identifying cost effective options. You'll liaise with suppliers, maintain accurate pricing information and provide sales administration support to help deliver competitive and accurate quotes. Responsibilities:

- Prepare quotation options for Account Managers to review and present to customers.

- Review quotation requests, including products, quantities, budgets and project requirements.

- Use Excel spreadsheets to compare prices, calculate costs and apply discounts.

- Request quotes from suppliers to compare pricing and product options.

- Compare supplier quotes, including pricing, product availability, freight and delivery costs.

- Research products, suppliers and pricing options.

- Follow up with suppliers on outstanding quotes and pricing requests.

- Contact suppliers to discuss price changes, product alternatives and better pricing.

- Enter and update product, supplier and pricing details in internal systems.

- Monitor shared inboxes and respond to customer and supplier enquiries by phone and email.

- Liaise with suppliers, warehouse staff and internal teams regarding orders, stock and deliveries.

- Assist with processing purchase orders, sales orders and general order paperwork.

- Respond to and help resolve pricing, product, stock and delivery queries.

- Provide daily administrative and sales support to Account Managers and the wider team.

NOTE: This is an particular role focused on quoting, pricing and working with suppliers. It is not a traditional construction take-off estimating role. No formal estimating qualifications, systems or construction take off experience is required. There is also no requirement to attend building sites.

Position 3: Data Entry & Sales Support Administrator

Working closely with the Sales and Account Management teams, you'll enter customer purchase orders into Microsoft Dynamics 365 Business Central,



checking all details against approved quotations to ensure accuracy. You'll also maintain customer and order records, follow up discrepancies and provide general administrative support to the wider sales team. Responsibilities:

- Enter customer purchase orders accurately into Microsoft Dynamics 365 Business Central.

- Cross check purchase orders against approved quotations to ensure all details match.

- Enter and check product details, quantities and unit pricing.

- Enter and check customer, project and delivery information.

- Ensure purchase orders are allocated to the correct customer and project.

- Identify and follow up any discrepancies between purchase orders and approved quotations.

- Liaise with Account Managers and internal teams regarding any changes or missing information.

- Manage shared inboxes and respond to general customer and internal enquiries.

- Respond to enquiries by phone and email where required.

- Provide general administrative support to the Sales and Account Management teams.

- Assist with updating customer, product and order information within internal systems.

- Maintain accurate records and ensure all data is entered correctly and consistently.

- Assist with general sales administration and order related tasks as required.

- Work closely with Sales Coordinator to ensure orders are handed over accurately and efficiently.

- Provide day to day support to the wider sales team and assist wherever required.

About YOU

- Relevant experience in sales administration, coordination, sales support, order processing, data entry, purchasing or customer service, aligned with your preferred role

- Building, construction, trade or commercial sales experience highly regarded, but not essential

- MS Excel skills, particularly for roles involving pricing, quotations and data management

- Highly organised with excellent attention to detail and accuracy

- Able to manage multiple tasks and competing priorities in a fast paced environment

- Confident communicator when dealing with customers, suppliers and colleagues by phone and email

- Proactive, solutions focused and able to take ownership of tasks through to completion

- Tech savvy with the ability to learn new systems and software quickly

- Reliable team player with a positive attitude and willingness to support others

- MUST be based in Melbourne with full, unlimited and unrestricted Australian working rights (Australian/NZ Citizen, PR, or valid visa)

*Please apply only if the salary, location and full time, onsite requirements align with your expectations. Only shortlisted candidates will be contacted to arrange an initial online interview. The Sales Coordinator and Quotations Officer (Internal Sales Estimator) positions offer between $70K to $72K + Super, depending on relevant skills, experience and background. The Data Entry & Sales Support Administrator role offers a fixed salary of $65K + Super.

📌 Multiple Sales Admin & Support Roles | Data Entry, Coordination, Quotations (Port Melbourne)
🏢 3C Consulting Group
📍 Port Melbourne