Our client is seeking a HVAC counter sales professional to join their Clayton team to assist customers, processing orders and responding to product enquiries. Flexibility to work across warehouse, delivery and support customer-facing activities is essential.

About Us

Our client is a leader in HVAC industry and due to internal movements and grwoth, they are seeking a new cperson to join the Trades Counter in a sales role.

Responsibilities

- Provide prompt, professional service to customers at the trade counter, by phone, and via email.
- Process customer orders accurately and ensure timely sourcing, fulfilment, and delivery.
- Identify opportunities to promote products, upsell, and maximise sales while meeting customer needs.
- Build and maintain positive customer relationships through responsive service and product knowledge.
- Manage customer expectations regarding product availability, pricing, and delivery, in consultation with the Branch Manager.
- Maintain a high standard of customer service and contribute to a positive customer experience at all times
- Assist in both the warehouse and with deliveries as the need arises.

Your Profile





This role would suit a person with HVAC industry experience wnating to come off the tools and into a sales and cusomter service role. Your knowledge in the industry will help propel you in this role within the company.

- Proven sales ability and proactive selling skills
- HVAC background • Robust customer service focus
- Good product knowledge and ability to understand customer needs
- Excellent communication and interpersonal skills
- Strong problem-solving skills
- Positive, professional attitude and personal presentation
- Good organisational and time-management skills
- Forklift licence with practical experience in a warehouse environment
- Full Drivers licence and willingness to assist with customer deliveries as the need arises
- Full Australian Work Rights

If you have HVAC knowledge and experience and ready to step into a a counter sales role in the south east , please apply today.

Contact

For further details or to arrange a confidentail discussion please email - ••••@adecco.com.au

📌 Counter Sales and Warehouse Support HVAC (Clayton)
🏢 Adecco Australia
📍 Clayton