AMS Doors, Timber & Hardware is a family-owned Australian business with over 15 years of industry experience. We specialise in premium timber doors, jambs, and cavity sliding door systems, supplying builders, developers, and homeowners Australia-wide.
We're known for our high-quality products, expert advice, and genuine service. As we continue to grow, we're looking for an Internal Sales Representative to join our friendly and supportive team.
The Role
This is an exciting opportunity for someone with robust communication and customer service skills who enjoys working in a fast-paced sales environment.
You'll be responsible for assisting customers with enquiries, preparing quotes, processing orders, and providing expert advice on our range of timber doors and hardware.
Key Responsibilities
Handle incoming phone, email, and in-person sales enquiries
Prepare accurate quotes and process sales orders
Provide expert product knowledge and advice to customers (Training will be provided)
Support builders, tradespeople, and retail customers with product selection
Work closely with our production and logistics teams to ensure smooth order fulfilment
Maintain relationships with existing customers and follow up on leads
About You
Experience in internal sales, trade counter, or customer service (building materials or hardware industry preferred)
Minimum 3 years of internal sales or customer service experience is required
Robust communication and problem-solving skills
Attention to detail with good computer skills (experience with quoting/order systems a bonus)
A team player with a positive attitude and willingness to learn
Passion for providing excellent customer service
Australian citizenship or permanent residency is required
What We Offer
Competitive salary
On-the-job product training and ongoing support
Outstanding team culture in a growing Australian company
Opportunities for career development and advancement
Work in a new, clean office environment with A grade facilities and new equipment.
📌 Sales Representative/customer Service Officer Moorebank (Australia)
🏢 AMS Doors, Timber & Hardware
📍 Australia
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