Senior Business Analyst - Canberra - 3 months + 3 months

Senior Business Analyst to lead discovery, process redesign and requirements definition for a strategic transformation initiative. The initial focus is improving approval, governance, monitoring and reporting services and defining requirements for replacing a legacy application. You will work across business, ICT and information management teams to develop practical improvements and support investment decisions.

Key responsibilities
Lead discovery workshops and stakeholder interviews
Map current-state processes, workflows and improvement prospects
Design future-state processes and service models
Elicit and document business, functional and non-functional requirements
Analyse workflow, records management, information management and reporting needs
Identify improvements to efficiency, governance and user experience
Assess solution options and develop recommendations and implementation roadmaps
Support business cases, investment proposals and executive briefings
Align proposed improvements with enterprise initiatives

About you
Business analysis across transformation,



process improvement, digital services or ICT-enabled change
Requirements elicitation, analysis and documentation
Business process modelling, redesign, gap analysis and future-state operating models
Business cases, options analysis and recommendations for senior stakeholders
Robust communication, workshop facilitation and stakeholder management
Ability to deliver high-quality artefacts independently and manage competing priorities
Experience in government, health, research, regulatory or similarly governed environments (desirable)
Workflow, case management, records management or digital platforms, particularly ServiceNow or Microsoft Power Platform (desirable)
Procurement, solution evaluation, vendor engagement and legacy system modernisation (desirable)
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📌 Senior Business Analyst With Business Processes Canberra (Australia)
🏢 Important Company of the Sector
📍 Australia