About the role

We are seeking a reliable, organised and motivated Pick, Pack & Fulfilment Retail Assistant to support our growing e-commerce operations and retail business. The primary responsibility of this role is to ensure customer orders are picked accurately, packed securely and dispatched promptly. The successful candidate will also assist with stock replenishment, inventory control, goods receiving and general store operations as required.

Key responsibilities
Pick customer orders accurately using the order management system
Check products, quantities, expiry dates and product condition before packing
Pack orders securely and professionally to minimise damage during transit
Print shipping labels, invoices and other required dispatch documentation
Prepare orders for collection by courier and postal services within required timeframes
Follow procedures for urgent orders, returns, exchanges and order discrepancies
Receive incoming stock and check deliveries against purchase orders and delivery dockets
Assist with unpacking, sorting, labelling and shelving products
Replenish stock on retail shelves and maintain organised storage areas
Assist with stock counts,



inventory checks and investigation of stock discrepancies

About you
Robust attention to detail and accuracy
Reliable, punctual and well organised
Ability to work efficiently in a quick-paced setting
Basic computer skills and confidence using order processing systems
Ability to perform repetitive picking, packing and stock-handling tasks
Ability to undertake physical work, including standing, bending and lifting within safe manual-handling limits
A positive attitude, willingness to learn and ability to work independently and as part of a team
Previous experience in pick packing, warehousing, retail stock handling or e-commerce fulfilment
Experience using Shopify, barcode scanners, inventory systems or courier dispatch platforms

About us

Evelyn Faye Nutrition is a long-established Australian nutrition and wellness retailer, providing an extensive range of vitamins, supplements, sports nutrition and specialist health products. With more than 50 years of history, we are committed to delivering quality products, knowledgeable service and an excellent customer experience both in-store and online.

📌 Retail General Hand Pick Packing And Retail Support Melbourne
🏢 Evelyn Faye Nutrition
📍 Melbourne