About the role The Assistant Venue / Events Manager supports the Venue Manager in the day-to-day running of X-Golf Rockhampton, Central Queensland's indoor golf and entertainment venue. The role combines hands-on venue leadership — team supervision, customer experience, operational controls and presentation — with responsibility for growing the venue's events and functions business. The successful applicant will coordinate, promote and deliver events in the venue and throughout the local area, drive the venue's key revenue drivers, and act as the senior person on shift when the Venue Manager is not present.

Regular meetings, marketing activity and online communication are central to the role, and performance is measured against agreed key performance indicators.

Key responsibilities
Open and close the venue to documented procedures
Act as the senior person on shift when the Venue Manager is not present, within delegated authority
Attract, organise, deliver and evaluate events including corporate, Christmas, birthday, social, sporting club, fundraising and bucks/hens events
Follow up every event and competition with value-add offers and rebooking prospects
Promote and run X-League, competitions, memberships, lessons and PGA tuition,



junior clinics and birthday parties, and casual play
Promote these drivers through social media and EDM, with specific offers for each
Supervise, coach and support staff on shift
Assist the Venue Manager with rosters within the staffing budget
Maintain a high level of service from greeting, set-up and attentiveness through to payment and farewell
Complete cash handling, banking and reconciliation to procedure, including when the Venue Manager is absent

About you
Current RSA (Queensland), or willing to obtain before commencing
Current First Aid certificate, or willing to obtain
Leadership experience in hospitality, retail or entertainment (e.g. assistant manager, duty manager, store manager, hotel supervisor, events coordinator)
Delivery of events and functions
Customer service and sales
Works without supervision and as part of a team
Follows policies and procedures
Self-management: setting priorities and organising work among competing priorities
Solid verbal and written communication and the ability to build relationships
Confidence managing teams and busy service periods

📌 Part Time Assistant Venue Manager/events & Promotions Manager Rockhampton
🏢 X-Golf Rockhampton
📍 Rockhampton