Medical Receptionist / Administration Assistant

Part-time | Casual | 12 month maternity leave contract | Versatile availability required

ACCESS Paediatric Clinic is seeking a warm, organised, and reliable Medical Receptionist / Admin Assistant to support our busy, child-focused clinic.

This role is ideal for someone who enjoys working with families, can remain calm in emotionally charged situations, and takes pride in keeping a clinic running smoothly.

About You

You will be someone who:
Communicates clearly, kindly, and professionally (in person and on the phone)
Remains calm, respectful, and compassionate when supporting distressed families
Is organised, detail-oriented, and accurate with records and data entry
Can manage competing priorities in a quick-paced clinical environment
Is positive, flexible, and willing to learn
Uses initiative and enjoys being part of a collaborative team
Is confident using computer systems and medical software (or willing to learn)

Experience in medical or allied health reception is highly regarded but not essential.

Key Responsibilities

Front Desk & Patient Support
Welcome children, families, and visitors to the clinic
Respond to enquiries or direct them appropriately
Support families who may be anxious or overwhelmed
Maintain a clean, calm,



and welcoming waiting area

Appointments & Administration
Manage bookings using a computerised appointment system
Coordinate clinician schedules, allowing for emergencies and longer consultations
Perform general administration (filing, scanning, correspondence, document management)

Patient Accounts & Records
Process payments (EFTPOS, cash)
Maintain accurate patient billing and financial records
File and retrieve patient notes and correspondence
Maintain strict confidentiality at all times

Training & Support

Training and ongoing support will be provided. Applicants must be willing to undertake further training as required.

⭐ Application Question (Very Important)

To apply, in addition to your resume, please include a short response to the following:

This role requires flexibility and working with children and families in a busy clinic.

Why does this role suit you right now, and what does flexibility look like for you?

Applications without a response to this question may not be considered.

ACCESS Paediatric Clinic is committed to respectful, neuro-affirming, and family-centred care.

Job Type: Part time

Pay: $27.00 – $29.00 per hour

Work Location: In person

📌 Medical Receptionist/admin Part Time 12 Month Maternity Leave Contract Mount Barker
🏢 ACCESS paediatric clinic
📍 Mount Barker