Medical Receptionist – Lakemba Medical Services

We are seeking an experienced Medical Receptionist to join our dynamic team in Lakemba.

Requirements:
We are seeking an experienced, professional Medical Receptionist to join our energetic general practice team. You will provide a welcoming service to patients and support the smooth daily operation of the clinic.

Key Responsibilities
Welcome patients and manage registration and check-in.
Schedule appointments and manage doctors’ appointment books.
Answer telephone calls and respond to patient enquiries courteously.
Process Medicare claims, private billing and payments.
Maintain accurate patient records and protect confidentiality.
Manage correspondence, scanning and incoming documents.
Assist with recalls and reminders as directed by the clinical team.
Recognise urgent patient concerns and promptly alert clinical staff.




Coordinate with doctors, nurses, allied health providers and pathology services.
Maintain a tidy reception and waiting area.

Essential Requirements
Previous medical reception experience in general practice.
Solid communication, organisation and customer service skills.
Ability to multitask accurately in a busy environment.
Understanding of patient confidentiality and skilled boundaries.
A reliable, respectful and supportive approach to teamwork.

Preferred Experience
Proficiency in Best Practice software.
Experience with Medicare billing, electronic claiming and appointment management.

Pay: From $30.00 per hour

Work Location: In person

📌 General Practice Receptionsit Lakemba (Australia)
🏢 Lakemba Medical Services
📍 Australia