This is a hands-on administration and operations role where no two days are exactly the same. You will be part of a busy and versatile team at MG Plumbing & Maintenance, a fast-growing, locally owned business based in Berrimah, NT.
Key responsibilities
Job uploading, scheduling and coordination through AROFLO, our trade scheduling and management system
Being a first point of contact for customers and helping create a great first impression of MG Plumbing & Maintenance
Providing friendly, professional and efficient customer service
Monitoring and responding to emails promptly and professionally
Reporting to Directors and Senior Staff
Providing administrative support to the Directors, Office Manager and Finance Manager
Assisting with project administration, including SWMS, project contracts and project scheduling
Data entry and assisting with account reconciliation
Helping ensure jobs are completed, documented and ready for prompt close-out and invoicing
Maintaining and strengthening relationships with customers and suppliers
About you
Has a strong work ethic and a genuine can-do attitude
Has excellent attention to detail and takes pride in their work
Has robust written and verbal communication skills
Is organised and able to manage competing priorities and deadlines
Can work well under pressure and stay on top of a busy workload
Is confident working independently while also being a robust team player
Shows initiative and isn't afraid to jump in and help where needed
Has previous experience in trades administration or a similar role
Has a strong understanding of Microsoft Office
Is comfortable learning current systems and processes
About us
Based in Berrimah, NT, MG Plumbing & Maintenance is a fast-growing, locally owned business with a team of 13 Plumbers, 4 Carpenters and 4 Admin Staff. We're a professional, hardworking team.