The Department of Customer Services in Brisbane is seeking a leader to manage a frontline team delivering victim-centred and trauma-informed services. You will oversee up to 15 staff, coach individuals, and ensure interactions are handled with care and professionalism across multiple channels.
This role blends people leadership, operational coordination, quality improvement and stakeholder engagement, with focus on wellbeing and protected service changes.
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📌 Trauma Informed Frontline Support Team Lead Brisbane City (Australia)
🏢 Dfp Recruitment
📍 Australia
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