17 Oct
|
Silverlake Social
|
Australia
17 Oct
Silverlake Social
Australia
About us
We’re the team behind three venues: Silverlake Social, White Oaks Saloon and Casa Nom. Each has its own personality, but they share one back office. We’re looking for an organised, reliable Administration Officer to keep that office running smoothly across all three.
About the role
You’ll be the central admin support for the group, working closely with ownership and venue managers. One day you’re locking in a function booking, the next you’re updating delivery menus, designing a poster for an upcoming event or onboarding recent staff. If you enjoy keeping things in order and being the person everyone relies on, you’ll fit right in.
Key responsibilities
Manage reservations, functions and event bookings across all three venues in SevenRooms, including enquiries, confirmations, deposits and run sheets
Keep menus, pricing and availability up to date on me&u; (formerly Mr Yum)
Maintain menus, item availability and promotions on Uber Eats and DoorDash, and handle order issues or platform queries
Create internal and customer-facing communications, including staff notices, email updates, posters and promotional materials for events, specials and functions
Process supplier invoices
Maintain compliance records (licences, food safety, RSA, WorkSafe)
Coordinate with suppliers, contractors and service providers
Prepare reports and provide general admin support to venue managers and ownership
About you
Previous admin experience (hospitality or multi-site experience is a big plus)
Experience with SevenRooms or a similar reservations system (e.g. OpenTable, ResDiary)
Familiarity with me&u;, Uber Eats and DoorDash merchant portals is highly regarded
Basic design skills with Canva or similar tools for posters and promotional content
Highly organised, with solid attention to detail
Confident with Microsoft Office / Google Workspace
Familiarity with Xero, Lightspeed
Explicit communicator who can juggle priorities across three venues
Trustworthy and discreet with confidential information
What we offer
Competitive pay, reviewed with performance
Staff meals and discounts across all three venues
A supportive, close-knit team
Pay: $28.00 – $30.00 per hour
Expected hours: 8.0 – 16.0 per week
Work Location: In person
📌 Administrative Officer Prahran (Australia)
🏢 Silverlake Social
📍 Australia