17 Oct
|
Hamilton Barnes
|
Sydney
17 Oct
Hamilton Barnes
Sydney
Hamilton Barnes in Sydney, NSW is seeking a Head of Service Delivery to lead and scale its managed IT services. You will oversee a team of around 14 specialists across L1/L2 Service Desk, Field Engineering and Dispatch, driving performance.
The role focuses on improving SLAs, customer satisfaction, and incident management, with a push toward automation and AI-driven workflows. Travel to Wollongong and Melbourne is required as part of service delivery across multi-site operations.
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📌 Head Of Service Delivery — Scale Msp Operations Sydney
🏢 Hamilton Barnes
📍 Sydney