Duty Manager – Skaterz Eltham

Casual | More hours available during school holidays

We’re looking for a friendly, reliable and customer-focused Duty Manager/Supervisor to join our team at Skaterz.

About the Role

As Duty Manager, you’ll help oversee the day-to-day operation of the rink and support our team to deliver excellent customer service.

Your responsibilities will include:
Managing and supporting staff during rink sessions
Ensuring the team provides friendly, professional and engaging customer service
Assisting with the training and induction of current staff
Running and overseeing private skating sessions
Helping ensure the rink operates safely and efficiently
Assisting customers with enquiries and resolving issues in a positive and professional manner
Leading by example and helping create a fun and welcoming environment for customers and staff

About You

We’re looking for someone who is:




Customer-focused and genuinely enjoys helping people
Confident leading and supporting a team
Friendly, approachable and professional
Reliable, responsible and able to work independently
Comfortable working in a busy, rapid-paced environment
A valuable communicator with a positive attitude
Available to work additional hours during school holidays and busy periods
Interested in skating — experience or a passion for skating is an advantage, but not essential

Requirements
Current First Aid Certificate, or willingness/ability to obtain one
Current Working with Children Check, or willingness/ability to obtain one
Previous supervisory, team leader or customer service experience is desirable
Skating experience is an advantage

Pay: From $34.96 per hour

Work Location: In person

📌 Duty Manager/supervisor Eltham
🏢 Lamavis Unit Trust
📍 Eltham