17 Oct
|
OnSide Support Coordination
|
Melbourne
17 Oct
OnSide Support Coordination
Melbourne
Onside is seeking a Customer Success skilled in Melbourne to own revenue retention for a portfolio of SMB customers. You will act on health data to identify risk, lead renewal recovery plans, and ensure successful renewals from day one.
You’ll train customer staff on Onside usage and collaborate with CS, Territory, Onboarding and Support teams to close feedback loops. The role requires travelling to customer sites, a bias for data-driven decisions, and a proactive, steady approach when
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📌 Data Driven Csm For Smb Saas — Retention & Renewals Melbourne
🏢 OnSide Support Coordination
📍 Melbourne