Profectus is seeking expressions of interest from experienced ServiceNow Developers for future ICT contract prospects across the Australian Government. The work is likely to require configuring and developing ServiceNow modules such as ITSM, CSM, HRSD and IRM, building integrations with other agency systems, and supporting platform upgrades within Agile delivery teams.

Key Responsibilities
Configure and develop ServiceNow applications and modules
Write business rules, script includes, client scripts, UI policies and UI actions
Build workflows using Flow Designer and Integration Hub
Develop and maintain integrations using REST and SOAP APIs
Build Service Catalogue items, record producers, and Service Portal or Workspace components
Develop custom applications using App Engine
Write automated tests using the Automated Test Framework (ATF)
Support platform upgrades, patches and clones
Fix defects and support releases through update sets or source control
Document technical designs and configuration

Required Experience
Minimum three years of hands-on ServiceNow development




JavaScript and Glide API scripting
Configuration and development in at least one of ITSM, CSM, HRSD, ITOM or IRM
REST and SOAP integrations
Flow Designer and Integration Hub
Working in Agile delivery teams

Desirable Experience
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified Implementation Specialist (CIS) in one or more modules
CMDB and CSDM experience
Government ServiceNow programs

Security Clearance Requirements
Must be an Australian Citizen
Must hold a current AGSVA Baseline Security Clearance (minimum)

Working Arrangements
Canberra preferred

Why Profectus

Profectus partners with Australian Government agencies to deliver trusted ICT capability across complex delivery programs. We take a long term, relationship driven approach, supporting our people across the full lifecycle of their engagement while contributing to outcomes of national importance.

📌 Servicenow Developer Canberra
🏢 Profectus
📍 Canberra