The Venue Manager is responsible for leading the day-to-day operations of the venue, ensuring smooth service, solid team performance, and a consistently high standard of hospitality. With a focus on guest experience, training, and venue organisation, this role plays a key part in bringing the vibrant, inclusive vision of the venue to life.

Key responsibilities
Lead, manage and hold the team accountable, giving clear direction including service feedback and keeping expectations explicit
Provide necessary tools for junior bar staff to carry out their accountabilities to expected standards
Reward and recognize team members' positive contributions
Oversee all aspects of stock control and ordering to ensure efficient, cost-effective operations, including managing wet and dry goods and setting par levels
Record and report comps and discounts accurately, minimising wastage across the venue
Work closely with the Procurement Manager to prevent stock variance through regular process reviews and proactive loss prevention
Handle ordering for bar and venue equipment, collaborating with the General Manager to manage controllable operational expenses
Draft the weekly roster, ensuring it reflects staff availability and approved leave while aligning with operational needs and labour budgets




Ensure all front-of-house and back-of-house areas are consistently clean, well-presented, and maintained to a high standard
Coordinate all maintenance activities, from scheduling minor repairs to collaborating with the Operations Team and General Manager on major projects

About you
Proven leadership experience in hospitality management, with a track record of leading teams, driving accountability, and achieving operational goals
Strong financial acumen, including experience managing budgets, controlling costs, and achieving revenue and wage targets
Expertise in guest experience delivery, with deep knowledge of service standards, food and beverage operations, and event execution
Thorough understanding of compliance and safety regulations, including liquor licensing, WHS, and Fair Work legislation
Experience implementing and maintaining venue policies and procedures
Excellent communication and problem-solving skills, with the ability to collaborate effectively across teams
Ability to manage feedback and complaints and foster a positive, high-performing workplace culture

About us

Swillhouse is built on Core Values of Devoted Hospitality, Originality, and Positive Times.
J-18808-Ljbffr

📌 Venue Manager Curtains Jazz Club Sydney (Australia)
🏢 Swillhouse
📍 Australia