Mayday is partnering with a respected organisation within the funeral services sector to recruit a Funeral Services Assistant. This role is ideal for someone who is compassionate, service-driven, and comfortable working in a sensitive and meaningful environment supporting families at important moments.

The Role

Working closely with the local team, you will assist in the delivery of qualified funeral services to the community. You will contribute to a positive and supportive workplace where customer care, teamwork, and service quality are key.

Key responsibilities include:
Providing exceptional customer service to families, clients, and internal stakeholders
Supporting funeral services and day-to-day operations at the location
Ensuring compliance with internal policies, procedures, and quality standards
Assisting with preparation, coordination, and service delivery as required
Contributing to a collaborative and respectful team workplace
Supporting health, safety, and wellbeing standards in the workplace

About You

Essential:
Experience in a service-focused environment or the ability to quickly learn




Current unrestricted driver’s licence
Comfortable working in circumstances involving death, grief, and deceased persons
Robust communication skills with a calm, empathetic approach
High attention to detail and ability to follow instructions
Sensitivity and respect for diverse values, beliefs, and cultural practices
Physically and psychologically fit to manage manual handling, stress, and the inherent requirements of the role

Desirable:
Exposure to or understanding of the funeral services industry, or willingness to learn
Background in hospitality, retail, community services, or a similar people-focused industry

Why Apply?
Meaningful work supporting local communities
Stable, long-term opportunity within an essential services industry
Supportive team culture and structured training provided
Opportunity to develop a unique and rewarding career path

If you are someone who values compassion, professionalism, and service excellence, we’d love to hear from you.
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📌 Funeral Director Assistant Sydney
🏢 Mayday Recruitment Group
📍 Sydney